Ok so this has been happening since I purchased the card about 1 month ago. I want to return it and get a new one but I wouldn't have a graphics card to use in the mean time. This happens randomly when I'm running games like overwatch and ark among others. Sometimes it will happen after a few minutes of gameplay, sometimes it will happen after a few hours, sometimes it won't happen at all. When the crashing does happen, I get no notification for overheating, the screen just turns grey and the audio cuts out entirely. The only way to fix it is with a manual restart of my computer. To be clear, I do not think this has to do with overheating on my GPU. I keep my fans running at 80% constantly and my temps under gaming conditions will go no higher than 69°C. It crashes even when temps are below that.
I used DDU to uninstall all of my previous drivers and I reinstalled the latest ones, which I believe is 17.1.2? This had no effect on the crashing, although it "appears" to happen a little less frequently now. The fact that switching between older and newer drivers had no effect leads me to believe that it isn't a GPU driver issue. Also I guess its worth mentioning that I bought this card used from the Amazon Warehouse, so there is a possibility its just broken somehow. Do you guys have any idea what could be causing these crashes? Here are my specs:
Mobo- MSI Gaming Pro Carbon 970A
Processor- AMD FX-8350 Black edition
Cooler- AMD Wraith Cooler
GPU- Asus ROG STRIX RX 480 8GB
RAM- OCPC 24 GB (1600 MHz)
HDD- 1TB Toshiba
SSD- PNY 120 GB
PSU- 850w OCZ Gamexstream
Thanks in advance for any help I get! If you need me to provide more information, I'll gladly do so!
I used DDU to uninstall all of my previous drivers and I reinstalled the latest ones, which I believe is 17.1.2? This had no effect on the crashing, although it "appears" to happen a little less frequently now. The fact that switching between older and newer drivers had no effect leads me to believe that it isn't a GPU driver issue. Also I guess its worth mentioning that I bought this card used from the Amazon Warehouse, so there is a possibility its just broken somehow. Do you guys have any idea what could be causing these crashes? Here are my specs:
Mobo- MSI Gaming Pro Carbon 970A
Processor- AMD FX-8350 Black edition
Cooler- AMD Wraith Cooler
GPU- Asus ROG STRIX RX 480 8GB
RAM- OCPC 24 GB (1600 MHz)
HDD- 1TB Toshiba
SSD- PNY 120 GB
PSU- 850w OCZ Gamexstream
Thanks in advance for any help I get! If you need me to provide more information, I'll gladly do so!