Hi all,
Last week I upgraded my old AS-Rock B450 motherboard for a nice new Asus ROG Strix X470. Unfortunately I have had nothing but problems with it.
I started off putting in my G.SKILL Trident Z DDR4 16GB (8GBx2) 4000MHz (Part number: F4-4000C18D-16GTZSW). I put the memory in B2 + A2 and powered on, only to get the orange LED denoting a RAM issue. I tried B1+A1, the same. I tried B1+B2, orange LED. Then I tried just one DIMM in B1, same. Lastly 1 DIMM in B2, same.
Next I put in a brand new Corsair Vengeance RGB PRO 32 GB (2 x 16 GB) DDR4 3200 MHz C16 memory kit. B2+A2, orange LED. B1+A1, orange LED, B1 = orange LED, B2 = orange LED, A1 = system booted! So it seemed like I was getting somewhere. Then I tried A1+A2 and the system booted with 32 GB. The only problem was in any combination, the memory only seems to be single channel, and the best I could get was 1462 Mhz.
Now neither of the kits I am using were on the Qualified Vendor List, so I went and invested in another kit, G.Skill Memory D4 3600 16GB C18 TZ RGB K2-16 GB - 3,600 MHz, Part Number F4-3600C18D-16GTZRX. I bought this memory specifically because it was on the tested 3600 Mhz QVL list. By now you guessed it, B2 + A2, no. B1+A1, no, B1+B2, no. A1+A2, yes in single chanel mode.
I updated the firmware from 4804 to 5007 and repeated all the combinations, and it still comes down to the memory will only work in A1+A2 in single channel mode.
It sounds to me like an RMA on the motherboard, but does anyone have any suggestions before I do?
Thanks in advance, Phil
Last week I upgraded my old AS-Rock B450 motherboard for a nice new Asus ROG Strix X470. Unfortunately I have had nothing but problems with it.
I started off putting in my G.SKILL Trident Z DDR4 16GB (8GBx2) 4000MHz (Part number: F4-4000C18D-16GTZSW). I put the memory in B2 + A2 and powered on, only to get the orange LED denoting a RAM issue. I tried B1+A1, the same. I tried B1+B2, orange LED. Then I tried just one DIMM in B1, same. Lastly 1 DIMM in B2, same.
Next I put in a brand new Corsair Vengeance RGB PRO 32 GB (2 x 16 GB) DDR4 3200 MHz C16 memory kit. B2+A2, orange LED. B1+A1, orange LED, B1 = orange LED, B2 = orange LED, A1 = system booted! So it seemed like I was getting somewhere. Then I tried A1+A2 and the system booted with 32 GB. The only problem was in any combination, the memory only seems to be single channel, and the best I could get was 1462 Mhz.
Now neither of the kits I am using were on the Qualified Vendor List, so I went and invested in another kit, G.Skill Memory D4 3600 16GB C18 TZ RGB K2-16 GB - 3,600 MHz, Part Number F4-3600C18D-16GTZRX. I bought this memory specifically because it was on the tested 3600 Mhz QVL list. By now you guessed it, B2 + A2, no. B1+A1, no, B1+B2, no. A1+A2, yes in single chanel mode.
I updated the firmware from 4804 to 5007 and repeated all the combinations, and it still comes down to the memory will only work in A1+A2 in single channel mode.
It sounds to me like an RMA on the motherboard, but does anyone have any suggestions before I do?
Thanks in advance, Phil