[SOLVED] ASUS VG248QZ Frame Skipping

[shanyin37]

Hi. I bought a VG248QZ ASUS 24" 144 hz monitor. I don't really notice much of a difference in smoothness and FPS even though I get high FPS in alot of games.

I noticed this website post:

View: https://www.reddit.com/r/buildapc/comments/9z8s4e/warning_stay_away_from_the_asus_vg248qz_fake_144hz/


Does my monitor have 'fake' 144hz?

 

[Glenwing]

Yes, it is a known design flaw. It must be sent back to ASUS.

 

[shanyin37]

Have you owned one before? How do you know? I suppose I could get a different monitor

 

[shanyin37]

Do they offer refunds?

 

[Glenwing]

Have you owned one before? How do you know? I suppose I could get a different monitor

Numerous threads on this forum with the same problem, and also a service announcement from ASUS acknowledging the problem.
https://www.asus.com/us/support/FAQ/1038260/

 

[shanyin37]

Will they fix it ? Or is it something where they send a different monitor?

 

[shanyin37]

Folks on this forum are so knowledgable! I gotta start selecting solutions. Good stuff

 

[Glenwing]

You must open a case with their service department, you will ship the monitor to them (probably at your expense), they will update the firmware and then ship it back to you.

Or you can return it to the retailer you bought it from and get a different model.

 

[shanyin37]

You must open a case with their service department, you will ship the monitor to them (probably at your expense), they will update the firmware and then ship it back to you.

Or you can return it to the retailer you bought it from and get a different model.

Does the firmware update fix it??

 

[shanyin37]

Yes. To anyone reading this who owns the monitor and hasn't done the firmware update, it fixes it.

 

[Coa Tebra]

You must open a case with their service department, you will ship the monitor to them (probably at your expense), they will update the firmware and then ship it back to you.

Or you can return it to the retailer you bought it from and get a different model.

Im about to buy asus vg248qz this week.
Will i have the same problem of frame skipping?