I have an Asus X450LD notebook (sometimes called W418L), running WIndows 8.1, but am unable to get the DVD disc drive working.
I believe the drive is working physically as it is new and it did used to make sounds.
However it is not listed in the Device Manager. Under 'Other Devices' there are four devices with yellow triangle '!' next to them, one of which is simply called 'Unknown Device'. I presume this is the disc drive.
Could somebody tell me which driver I need to download, or what I can do about this problem?
(I have found this page but don't actually know which driver is needed to fix this particular problem: https://www.asus.com/Notebooks/X450LD/HelpDesk_Download/ )
Many thanks.
I believe the drive is working physically as it is new and it did used to make sounds.
However it is not listed in the Device Manager. Under 'Other Devices' there are four devices with yellow triangle '!' next to them, one of which is simply called 'Unknown Device'. I presume this is the disc drive.
Could somebody tell me which driver I need to download, or what I can do about this problem?
(I have found this page but don't actually know which driver is needed to fix this particular problem: https://www.asus.com/Notebooks/X450LD/HelpDesk_Download/ )
Many thanks.