[SOLVED] Asus Xonar AE sound card no sound

Apr 12, 2020
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Hello ,
So I have contacted CS from where i bought the PC but I thought I might as well post it there in case someone can give me an idea what might have happened.

I have ran into problem that there is no sound through Xonar Sound Card 7.1
I'm only getting sound through onboard one.

The sound card is visible in device manager and sound settings , when something is playing the sound bar is moving when sound card is selected by neither my headphones or speakers are producing any sound. I can only get sound through motherboard at the moment.

I have reinstalled several times the xonar drivers and onboard ones.
I have tried disabling onboard one through BIOS still no joy.

The issue was there straight out of the box once PC turned up today , doesn't work through 2 different headphones neither speakers or Bluetooth device.

Due to this quarantine I believe CS will take a while to reply to me.

Any advice in case I'm missing something.