hello, i am riccardo from italy,
Before start talking about my misadventure, i want to tell you that i'm a great asus fan, i have a 2k monitor, a strix keyboard and mouse and 2 smartphone. and i am really happy!
i have upgraded my old motherboard that was an ASUS h270f.
TUESDAY I have bought this z270f motherboard and after a unsleep night to try to let it work, this morning i have called the asus call center.
Asus says that my motherboard have on it the 0505 bios installed that let only skylake cpus works.
to update the motherboard's bios to 0604,the bios that supports my i5 7600k, i have to put a skylake cpu on the motherboard and do the update.
The operator on call center said also that if i have not a 6th gen cpu i have to go to an ASUS shop or a pc shop and i have to pay to fix it.
do you think that this is fair?
Before start talking about my misadventure, i want to tell you that i'm a great asus fan, i have a 2k monitor, a strix keyboard and mouse and 2 smartphone. and i am really happy!
i have upgraded my old motherboard that was an ASUS h270f.
TUESDAY I have bought this z270f motherboard and after a unsleep night to try to let it work, this morning i have called the asus call center.
Asus says that my motherboard have on it the 0505 bios installed that let only skylake cpus works.
to update the motherboard's bios to 0604,the bios that supports my i5 7600k, i have to put a skylake cpu on the motherboard and do the update.
The operator on call center said also that if i have not a 6th gen cpu i have to go to an ASUS shop or a pc shop and i have to pay to fix it.
do you think that this is fair?