Question ataport.SYS high latency???

Jul 21, 2019

So i have this issue that when playing some high-demanding games on my Seagate 1000GB hard drive (i have two, this one and a WD Blue 320gb one), they often freeze or don't load the textures correctly and the audio cuts WHILE freezing, it's driving me nuts i searched almost everywhere, checked each one of my PC components with various softwares and got nothing because all my components seem to be ok (GPU, CPU, RAM sticks, EVERYTHING).

So i ran LatencyMon, started playing until the freeze occurs, and this is the "log"


Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. Also one or more ISR routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 1:36:22 (h🇲🇲ss) on all processors.

Computer name: PYTER-PC
OS version: Windows 7 Service Pack 1 , 6.1, build: 7601 (x64)
Hardware: TA970, BIOSTAR Group
CPU: AuthenticAMD AMD FX(tm)-6300 Six-Core Processor
Logical processors: 6
Processor groups: 1
RAM: 8168 MB total

Reported CPU speed: 350 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.

The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 17986,076654
Average measured interrupt to process latency (µs): 6,468452

Highest measured interrupt to DPC latency (µs): 2067,788835
Average measured interrupt to DPC latency (µs): 2,123972

Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 3213,033714
Driver with highest ISR routine execution time: ataport.SYS - ATAPI Driver Extension, Microsoft Corporation

Highest reported total ISR routine time (%): 0,060036
Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in ISRs (%) 0,129076

ISR count (execution time <250 µs): 9128971
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 2
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 6
ISR count (execution time >=4000 µs): 0

DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 2071,8120
Driver with highest DPC routine execution time: ataport.SYS - ATAPI Driver Extension, Microsoft Corporation

Highest reported total DPC routine time (%): 0,092359
Driver with highest DPC total execution time: rspLLL64.sys - Resplendence Latency Monitoring and Auxiliary Kernel Library, Resplendence Software Projects Sp.

Total time spent in DPCs (%) 0,222487

DPC count (execution time <250 µs): 29606699
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 52
DPC count (execution time 1000-1999 µs): 0
DPC count (execution time 2000-3999 µs): 1
DPC count (execution time >=4000 µs): 0

Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: svchost.exe

Total number of hard pagefaults 2058
Hard pagefault count of hardest hit process: 1009
Number of processes hit: 14

CPU 0 Interrupt cycle time (s): 226,412790
CPU 0 ISR highest execution time (µs): 2075,481429
CPU 0 ISR total execution time (s): 22,987688
CPU 0 ISR count: 6406426
CPU 0 DPC highest execution time (µs): 2071,8120
CPU 0 DPC total execution time (s): 56,436368
CPU 0 DPC count: 27531641
CPU 1 Interrupt cycle time (s): 106,402094
CPU 1 ISR highest execution time (µs): 3205,759429
CPU 1 ISR total execution time (s): 1,495523
CPU 1 ISR count: 191296
CPU 1 DPC highest execution time (µs): 327,7540
CPU 1 DPC total execution time (s): 1,470645
CPU 1 DPC count: 142803
CPU 2 Interrupt cycle time (s): 164,807371
CPU 2 ISR highest execution time (µs): 3082,696857
CPU 2 ISR total execution time (s): 7,230866
CPU 2 ISR count: 907332
CPU 2 DPC highest execution time (µs): 397,413143
CPU 2 DPC total execution time (s): 6,384528
CPU 2 DPC count: 555880
CPU 3 Interrupt cycle time (s): 74,956295
CPU 3 ISR highest execution time (µs): 172,653714
CPU 3 ISR total execution time (s): 1,767164
CPU 3 ISR count: 231188
CPU 3 DPC highest execution time (µs): 612,750857
CPU 3 DPC total execution time (s): 1,687840
CPU 3 DPC count: 170144
CPU 4 Interrupt cycle time (s): 132,902437
CPU 4 ISR highest execution time (µs): 137,638571
CPU 4 ISR total execution time (s): 3,961153
CPU 4 ISR count: 466361
CPU 4 DPC highest execution time (µs): 435,874857
CPU 4 DPC total execution time (s): 4,697458
CPU 4 DPC count: 611975
CPU 5 Interrupt cycle time (s): 154,880071
CPU 5 ISR highest execution time (µs): 3213,033714
CPU 5 ISR total execution time (s): 7,337012
CPU 5 ISR count: 926376
CPU 5 DPC highest execution time (µs): 673,8020
CPU 5 DPC total execution time (s): 6,508968
CPU 5 DPC count: 594309

Please, if anyone understands this and can point out the problem, i'd appreciate it A LOT, because i'm struggling for days having this problem and i don't know why it only happens on my "secondary" HD, my last resource is to format the system completely but i want to know WHY this is happening