ATI driver install atihdw76.sys BSOD

[Towhead]

I've searched high and low for anything google can answer but anything with the problem I have never seems to get solved. I have one more recourse once I get home from work to try by using the Guru3D driver uninstaller but still trying to get better answers.

Upgrading Video Cards.

Going from: HIS Radeon HD 4670 1GB 128-Bit DDR3 PCI Express 2.0 x16

To: SAPPHIRE DUAL-X Radeon HD 6970 2GB 256-Bit GDDR5 PCI Express 2.0 x16

Original card worked no problem.

Install the new one and I have no video output. Fans spin up and depending on what I've done with drivers and the device manager even seems to go from full speed to slow and quiet.

While running video off the MOBO i try and install the latest ATI Catalyst drivers and such, mid install I BSOD with the atihdw76.sys being the culprit.

Now from what I've found it's a HD audio driver for the HDMI output. If I do a custom install instead of the express and leave off the audio driver it makes it through the install without a problem but still no video from the HDMI output.

I'm at a loss here. Thanks for stopping.

Rest of my build:

Windows 7 current on updates
AMD Phenom II X4 960T
BIOSTAR A880G+ MOBO
G.SKILL Ripjaws Series 8GB (2 x 4GB)

 

[popatim]

Where are you getting this ATI Catalyst driver from?
ATI has been gone for some time now having been bought by AMD. You should be using AMD Catalyst for your drivers. So I'm not sure if that was just a typo or if you've got some really old drivers...

 

[Towhead]

Where are you getting this ATI Catalyst driver from?
ATI has been gone for some time now having been bought by AMD. You should be using AMD Catalyst for your drivers. So I'm not sure if that was just a typo or if you've got some really old drivers...

From the install disk that came with the card as well as downloading directly from AMD. Saying ATI was just in error. Thanks for responding.

 

[junkeymonkey]

look go here and get the driver dowm load it and then do a custom install there should be some check boxes un check the driver for the thing in this link

http://support.amd.com/en-us/download

AMD High Definition Audio Device and see if that helps resolve


http://www.amd-drivers.com/inffile-12.html

 

[Towhead]

... Now from what I've found it's a HD audio driver for the HDMI output. If I do a custom install instead of the express and leave off the audio driver it makes it through the install without a problem but still no video from the HDMI output.

look go here and get the driver dowm load it and then do a custom install there should be some check boxes un check the driver for the thing in this link

http://support.amd.com/en-us/download

AMD High Definition Audio Device and see if that helps resolve


http://www.amd-drivers.com/inffile-12.html

Already done the custom install minus the HD Audio Device driver, the install completes but no video from the card.

Thanks

 

[junkeymonkey]

rremove the driver and get things back to where it on the windows standard vga driver .. and it should be working on that to get to desk top then go back to amd and get the 13.4 or the 13.12 driver for your older card and see how they do ..

I would think you doing the drivers like its stated in the release notes as far as install/ uninstalling ??? and not any auto or through the device manager???


start computer as normal-- got to add/remove programs--- uninstall all your old cards drivers and add on programs for the card--- shut down and then reboot back to desktop normally [ i dont like to do safemode here cause it my hide an issue ] and it should be running on the windows default driver to check-- go to device manager-display- right click your card [it may just say generic vga ] - property's - driver - and see that driver provider is microsoft- if so shut down and turn off psu switch unplug it wait a min or so push the power button like you normally do to start the computer to see if its discharged-- [if the computer comes on for like a second or two and dies it now discharged] then remove your old card and install the new card as proper install instructions show for your new card-- when you got everything in order and installed correctly [monitor and all] put power back to the psu turn on switch start up computer normally and let it boot to desktop and it should be running on windows default drivers if it looks good with no issues install your new cards drivers and reboot as prompted. and hopefully all will be good to go. i like to download the driver from nvidia/amd to a file on the desktop and install it from there