ATI Radeon 6850 HD issues

joohj1187

Distinguished
Nov 20, 2011
2
0
18,510
Hi,

I just built my first computer a few days ago and it is running beautifully (i5-2500k, windows 7 pro 64 bit, 8gb RAM, Gigabyte z68X-UD3H-B3 mobo)...except for the graphics card.

I noticed that once I launched Steam and tried to run Bastion, it was telling me that I did not have a graphics card that could handle the operation. Since I spent $150 on my Radeon HD 6850, I figured it was a driver issue. I downloaded the driver from the ATI website, installed it, but still cannot get it to pick up the driver. Instead, if I look under display, screen resolution, advanced settings, I'm seeing under adapter type, "vgasave".

I've googled that issue to oblivion, but I'm not sure how I can fix it for windows 7. Any pointers would be much appreciated. TIA!!
 

clutchc

Titan
Ambassador
First start by uninstalling the existing AMD garphics driver package through Catalyst Control Manager in Control Panel/Programs. Reboot. Download and run CCleaner ( http://www.piriform.com/ccleaner ) to eliminate any registry error problems. Run the Clean and Registry both. Fresh install the latest AMD Catalyst/Driver package for your card/operating system. http://support.amd.com/us/gpudownload/Pages/index.aspx I've had several HD 6850s. With that processor it should play any game on the market.
 

joohj1187

Distinguished
Nov 20, 2011
2
0
18,510
Thanks for the response - I actually ended up taking it to a technician (free, so hurrah for that) and he said the video card was shot. Returned it, got a new one from Amazon within a day (gotta love Amazon Prime) and it worked no problem :) And yes, I am loving my gaming desktop now!
 

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