Ralston18 :
Hopefully there is an error code or warning message being generated.
After running the troubleshoot do you see any further information via "details" (click) or something similar? The details may tell or otherwise provide some information about what was fixed. E.g., could just be a buggy driver that causes a conflict and the troubleshooter is able to reset things - for a while anyway....
You could also go into your Event Viewer logs and look for any errors or warnings that may have been generated.
I would also check all cables, connections, and card seatings just a a matter of elimination.
See what else you can learn.
Here's what I found;
Playing Audio Publisher details
Issues found
One or more audio service isn't runningOne or more audio service isn't running
Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. Atleast one of these services isn't running. Fixed Fixed
Start required audio services Completed
Potential issues that were checked
Check audio deviceCheck audio device
There might be a problem with your audio device. Issue not present
Audio device is disabledAudio device is disabled
The audio device you selected is currently turned off in Windows. Issue not present
Low audio device volumeLow audio device volume
Audio device volume might be too low to hear. Issue not present
Audio device mutedAudio device muted
Audio can't play if the device is muted. Issue not present
Audio device isn't set as defaultAudio device isn't set as default
The default audio device is usually used to play or record sounds on your computer. Issue not present
The speaker, headset or headphone is unpluggedThe speaker, headset or headphone is unplugged
An audio device must be plugged in to play or record sound. Issue not present
Issues found Detection details
6 One or more audio service isn't running Fixed Fixed
Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. Atleast one of these services isn't running.
Start required audio services Completed
Start the Windows Audio and the Windows Audio End Point Builder services
Potential issues that were checked Detection details
Check audio device Issue not present
There might be a problem with your audio device.
6 Audio device is disabled Issue not present
The audio device you selected is currently turned off in Windows.
InformationalDevice state
State information about the audio device.
State: Enabled
Status code: 1
Help link:
http://msdn.microsoft.com/en-us/library/aa363230(VS.85).aspx
6 Low audio device volume Issue not present
Audio device volume might be too low to hear.
InformationalVolume level
Level of volume used for audio playback.
Volume: 100%
Audio device muted Issue not present
Audio can't play if the device is muted.
Audio device isn't set as default Issue not present
The default audio device is usually used to play or record sounds on your computer.
The speaker, headset or headphone is unplugged Issue not present
An audio device must be plugged in to play or record sound.
Detection details Expand
InformationalAudio endpoint
Type of audio device being diagnosed.
Endpoint: Speakers
Headphones
Headset Earphone
InformationalInstalled audio devices
This file contains the details stored in the registry for all installed audio devices.
File Name: Registry log.reg
Collection information
Computer Name: DREAMMACHINE
Windows Version: 6.1
Architecture: amd64
Time: Monday, April 04, 2016 1:56:18 AM
Publisher details Expand
Sound
Troubleshoot problems that prevent your computer from playing or recording sound.
Package Version: 1.0
Publisher: Microsoft Windows
Playing Audio
Play sounds and other audio such as music files.
Package Version: 1.0
Publisher: Microsoft Corporation
Hardware and Devices
Use hardware and access devices connected to your computer.
Package Version: 1.1
Publisher: Microsoft Windows
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