Audio Cuts out

NAS64

Reputable
Jan 30, 2016
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So I have an HP Zbook 14 (L3Z53UT#ABA) which is docked on a HP Slim dock 2013. Connected to the dock I have a display port to HDMI cable connecting to a HP Pavilion 27c monitor with built in speakers.

My problem is that with audio It will play through the speakers only after a delay. So, if playing a youtube video, the video will start and 5 seconds later the audio will start.

I am lost and not sure if this is a hardware or software issue.

Any ideas or help....please?
 
Solution
Have you made sure your BIOS and remaining device drivers are up to based off your product's support page? Including the latest GPU drivers from both Intel and AMD? Have you also pinned it down to only a specific format of audio/media or if its for a whole range of media? Since when did the issue crop up? Is this installation of Windows 10 anew or via the free upgrade path?

If your graphics card drivers are installed please reinstall them following this guide while this guide may be worth reading into for your onboard IDT audio card with the necessary drivers though i suspect that the drivers that power your GPU aren't communicating with your device and thus the...
Have you made sure your BIOS and remaining device drivers are up to based off your product's support page? Including the latest GPU drivers from both Intel and AMD? Have you also pinned it down to only a specific format of audio/media or if its for a whole range of media? Since when did the issue crop up? Is this installation of Windows 10 anew or via the free upgrade path?

If your graphics card drivers are installed please reinstall them following this guide while this guide may be worth reading into for your onboard IDT audio card with the necessary drivers though i suspect that the drivers that power your GPU aren't communicating with your device and thus the delay while HDMI audio pass through.
 
Solution