Audio Device Driver not successfully installed

[bloodysummer13]

Hello,

I need help pls. My onboard audio on my Asrock z77 extreme3 is not detected. i tried the ff steps.

1. Downloaded the latest driver from asrock website and installed it.
-still the same.
2. Run device manager and scanned for hardware chages.
-still gets notification that device driver still not successfully installed.

My headphones are detected as primary and my Speakers detected not plugged in.

Help pls.

Thank you.

 

[smorizio]

check in the bios under onboard devices that the audio chipset is turned on.
https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Software+Products&ProductLine=Chipset+Software&ProductProduct=Intel%C2%AE+Chipset+Software+Installation+Utility
install the newest intel chipset drivers if one is damaged your sound may not work right.
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false
download the newest 2.73 drivers here.
if the drivers are damaged the installer will fail and not reboot your system if that happens..go to add/remove programs and uninstall the realteck package.