So usually my windows audio is at 36 and my headset is about halfway, but just the other day everything was very quiet. My headset is all the way turned up and so is my windows audio. When I go to the windows audio setting and play music the master volume is at 100 but there little blue line is only going about 10% through the bar. Google is a little louder and gets around halfway. I have everything on full volume and its all still very quiet. I have tried reinstalling the drivers but that didn't work either. I have also tried plugging it into a different jack but that does not change the issue