Question Audio playback sounds horrendous since updating audio drivers ?

Aug 26, 2022
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For context, I'm not the one having this problem, but rather my girlfriend. She updated her audio drivers, restarted her laptop, and her entire audio system began messing up.

From what she's told me, the issue can't exactly be described. However, from what I've gathered from her reactions, some things sound louder and/or sharper, and other things sound far less desirable. Maybe 'muddier', if I had to take a guess.

She's unable to rollback her drivers for some odd reason. The option to do so is 'grayed out', and she can't find the driver files for the previous drivers either.