Question Audio ports not functioning, but microphone does.

Dec 18, 2019
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Hi,
so today my computer decided that it was going to stop sending sound through to my headphones. I firstly checked to see if it was the headphones being broken, but they work fine on other devices, and my external speakers have the same issue when i plugged them in.

I updated the drivers, i tried using the audio ports on the side of the computer and the back of the computer. The Microphone port is still functional. Its just the sound wont come through the headphones.

Please help.
 
Dec 18, 2019
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Yeah, i've looked into all the different settings, the only thing i havent done is check the BIOS and looked to see if any wires have disconnected as i wouldnt know what to look for,
 
Dec 9, 2019
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Since it is the MB soundcard go into Bios and deactivate it under "Onboard Devices". Start windows and restart and activate again.

Update the Bios if there are new ones available.