Audio problem: Background louder than foreground sound/vocals

[audioproblem]

Hello. Please help me out. The audio of my computer is broken. The background music is louder than the foreground music and dialogue. Shouts are quiet and normal talking is loud. All audio including games, youtube videos, movies, the whole computer is affected. I'm not a tech person and this computer is not even a month old. Unfortunately, the store that build the pc only gave me a one week warranty for everything so if I go back there, then I have to pay for the checkup/repairs again. I tried googling for the fix and I did everything I can but no luck. Sound effects are already disabled. System restore didn't help because windows deleted the old restore points. I tried updating and reinstalling realtek drivers but didn't change anything. I tried 3 trs headset and 1 with usb connector. All experiencing the audio problem. I used windows 7 before upgrading and everything's fine back then. Sorry for the bad english.

 

[MJS WARLORD]

I had problems with headphones and speakers after the windows creator update so try these steps. 1. Go to device manager/ sounds and mic tabs then right click and uninstall drivers even if they dont have a yellow triangle on them. Windows will reinstall them on restart. 2. In sounds/playback tab right click and disable the realtek digital output. just above the icon when using SPEAKERS you should see a green tick in the speaker icon , right click if missing. When you plug in your headphones the icon will go out and if you scroll down you will see a new one for headphones . when you swap between speakers and phones it takes a few seconds to find new device. 3. check properties tab on both headphones .... green jack highlighted and microphone pink jack.
finally at bottom right corner where the speaker icon is change the tab to realtec high def audio , i have my volume at 50%