Question Ava Direct feedback

[dishypoo]

So after months of putting together different PC's on paper...I am still trying to decide what I want. I found my way over to AVA Direct and they seem to give me the best options for the different parts I would like in my PC. I already have one put together and ready to go in the cart. Can anyone share their experiences with me though in dealing with this company? I been reading reviews in different areas and right now it just seems so mixed to me so it has kind of put me off from buying from them or anyone else.

 

[Lutfij]

Mind sharing the sort of parts that you've spec'd the build out with from AVA Direct? Pretty much every brand out there has a mixed reputation either due to lack of handling clients/customers or purely since the person they were dealing with had a pent up frustration(where they escalated a matter expecting too much from too little). That being said, mind sharing the links to your reviews of customers?

Did you have other options apart from AVA Direct?

 

[jay32267]

So after months of putting together different PC's on paper...I am still trying to decide what I want. I found my way over to AVA Direct and they seem to give me the best options for the different parts I would like in my PC. I already have one put together and ready to go in the cart. Can anyone share their experiences with me though in dealing with this company? I been reading reviews in different areas and right now it just seems so mixed to me so it has kind of put me off from buying from them or anyone else.

I purchased a PC from them.
There were no issues.
9 months later and no issues.
I've been through the machine as I've upgraded things....and I've not come across anything out of the ordinary.

 

[dishypoo]

Mind sharing the sort of parts that you've spec'd the build out with from AVA Direct? Pretty much every brand out there has a mixed reputation either due to lack of handling clients/customers or purely since the person they were dealing with had a pent up frustration(where they escalated a matter expecting too much from too little). That being said, mind sharing the links to your reviews of customers?

Did you have other options apart from AVA Direct?

Sure! One is just reviews from their facebook page

https://www.facebook.com/AVADirect/reviews/?ref=page_internal

one is BBB

https://www.bbb.org/us/oh/twinsburg...ect-custom-computers-0272-39000361/complaints

the other is reseller

https://www.resellerratings.com/store/AVADirect_Custom_Computers

 

[dishypoo]

Mind sharing the sort of parts that you've spec'd the build out with from AVA Direct? Pretty much every brand out there has a mixed reputation either due to lack of handling clients/customers or purely since the person they were dealing with had a pent up frustration(where they escalated a matter expecting too much from too little). That being said, mind sharing the links to your reviews of customers?

Did you have other options apart from AVA Direct?

I didnt want to put the specs and the review links in the same comment so here is one of the builds I have looked at.

• iCUE 220T RGB Tempered Glass, No PSU, ATX, White, Mid Tower Case
• ASUS Prime Z590-P, Intel® Z590 Chipset, LGA 1200, DP, ATX Motherboard
• Core™ i5-11600K 6-Core 3.9 - 4.9GHz Turbo, LGA 1200, 125W TDP, Processor
• Delayed Shipping GeForce RTX™ 3070 XC3 BLACK GAMING, 1500 - 1725MHz, 8GB GDDR6, Graphics Card
• 16GB Kit (2 x 8GB) Trident Z Neo DDR4 3600MHz, CL16-19-19-39, Black-Silver, RGB LED, DIMM Memory
• 750 GA, 80 PLUS Gold 750W, ECO Mode, Fully Modular, ATX Power Supply
• iCUE H100i RGB PRO XT, 240mm Radiator, Liquid Cooling System
• AS5-3.5G, 3.5g, High-Density Polysynthetic Silver, Thermal Compound
• iCUE SP120 RGB PRO 3 x 120mm, RGB LEDs, w/ Controller, 1400 RPM, 52 CFM, 26 dBA, Cooling Fan
• 500GB 980 PRO 2280, 7000 / 5000 MB/s, V-NAND 3-bit MLC, PCIe 4.0 x4 NVMe 1.3c, M.2 SSD
• 1TB 860 EVO 7mm, 550 / 520 MB/s, V-NAND MLC, SATA 6Gb/s, 2.5-Inch SSD
• 1TB Black WD1003FZEX, 7200 RPM, SATA 6Gb/s, 64MB cache, 3.5-Inch HDD
• Standard Wiring with Precision Cable Routing and Tie-Down
• AVA Basic (2-Year Labor / 1-Year Parts)

Another one i have is somewhat similar but uses a ryzen 7 instead. I have also looked at places like origin, nzxt and corsair. Ava really lets me customize what Iwant though

 

[dishypoo]

I purchased a PC from them.
There were no issues.
9 months later and no issues.
I've been through the machine as I've upgraded things....and I've not come across anything out of the ordinary.

That's good to hear. Thank you for your feedback

 

[jay32267]

That's good to hear. Thank you for your feedback

You're welcome.
I've also purchased from Cyberpower...which seems to get a lot of flack.
That system is going on 4 years....no issues.