Question Avast install an update and asked to restart the computer. Now I get black screen

jcrog

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Jan 22, 2009
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After I rebooted I get a black screen with a mouse cursor that responds and nothing else. No key board commands. nothing.

Start up repair is not helping either.

Tried sfc /scannow and chkdsk too

Any ideas?

Thanks
 

jcrog

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Jan 22, 2009
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I can't get into safe mode or boot at all I have attached the hdd to another machine and run sfc /scannow and chkdsk /f /r. And even used avastclear from the other pc on the hdd that won't boot. I tried startup repair and https://neosmart.net/EasyRE/.

All I get is a black screen and a cursor. I don't have access to Ctrl-Alt-Del or task manager or sticky keys.
 

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