avertv a867 nano remote not working

[starlin33]

i bought a avertv volar nano, i havent been able to get the remote to work in either media center or the avertv software. i checked the romote, and it is sending a signal. i have the latest drivers and software. im guessing something is wrong with the remote driver.

i am using windows 8.1 pro.

thanks.

 

[ronintexas]

The IR receiver is on the USB stick - do you have line of sight from the remove to the USB stick?

 

[starlin33]

i have tried using the remote, directly, up close to the usb stick.

 

[ronintexas]

In device manager - is it showing the IR blaster?

 

[starlin33]

had a look in device manager, there are,
sound, video and game controllers>avermedia a867 usb dvb-t
system devices>consumer ir devices
human interface devices>microsoft ehome infrared transceiver

thanks.

 

[ronintexas]

The only thing I can think of is a possible driver issue with the IR blaster.....Does Avermedia have Windows 8.1 drivers on their website?

 

[starlin33]

i have the latest win8.1 x64 driver. could nt find any solutions on google, and avertv sent me a generic answer. i cant think what would be wrong either...

 

[ronintexas]

Even with the best supported devices, there are issues with different versions of Windows - and some companies offer solutions quicker than others in supporting their devices. I utilize a HTPC at home (removed all cable boxes), and have a Silicondust HDHomerun Prime cable card tuner that serves the whole house with 3 tuners and DVR service (XBOX's are used at TV's).

The XBOX is supported well - with Microsoft having a remote that works well. I have an ancient IR blaster that came with the original PC purchased in 2006 (it was an HP that didn't support HD programming). It works with Windows 7 - but still not supported with Windows 8.