Awful performance on a new computer, specs inside, please help.

[micatius]

Here's my story.

I bought a new PC, few days ago. It's by no means a beastly configuration, but it should be able to get around 100 frames on dota and csgo, I'm sure you'll agree. Here's the thing. I get awful framerates. In csgo its like 25 FPS on low-medium settings, I installed drivers for the graphics card, chipset, audio. As you can imagine, I'm extremely frustrated. I tried clicking around in radeon settings to no avail. Apart from the games, everything seems to be working in order, it's really fast. But the games themselves are borderline unplayable. Here's the specs


Operating System: Windows 10 Pro 64-bit (10.0, Build 15063)
BIOS: BIOS Date: 03/10/16 11:52:43 Ver: 15.03
Processor: AMD A4-7300 APU with Radeon HD Graphics (2 CPUs), ~3.8GHz
Memory: 8192MB RAM
Available OS Memory: 8136MB RAM
Page File: 4216MB used, 5839MB available
Graphics card is Radeon RX550

If anyone solves my problem, beers on me. If you're from croatia.

 

[CountMike]

That dual core processor is most probably bottlenecking GPU like crazy. Maybe you should upgrade it to Athlon x4 860K.

 

[micatius]

That dual core processor is most probably bottlenecking GPU like crazy. Maybe you should upgrade it to Athlon x4 860K.

I get what you're saying but that can't be everything. My old computer with a shitter CPU and a shittier GPU had 60-90 frames on CSGO

 

[tsnor]

Here are some framerate with A4 and gtx 750 ti. gtx 750ti is very close to a Radeon RX550. https://www.youtube.com/watch?v=CrQ01pyiess using a slighly slower but same architecture CPU.

High settings (not recording): 78-100fps
Medium Settings (not recording) 90-110fps
Low Settings (not recording) 100-140fps

Yes you have something wrong.

Suggest: reset all BIOS to defaults (go into bios, there is a reset F key, SAVE, boot)
Run HWMONITOR (google it, download from CPUID) then look at RX550 and CPU frequencies. Make sure they are at max, and that the video card is pulling power while gaming. They all all reported in HWMONITOR.

IF frequencies are good then you are running stuff like Anti-aliasing that you do not know about. Sometimes "gaming experience applications" turn up the eye candy and target as low as 30 FPS. Look for and unload any of those apps.

 

[micatius]

Here are some framerate with A4 and gtx 750 ti. gtx 750ti is very close to a Radeon RX550. https://www.youtube.com/watch?v=CrQ01pyiess using a slighly slower but same architecture CPU.

High settings (not recording): 78-100fps
Medium Settings (not recording) 90-110fps
Low Settings (not recording) 100-140fps

Yes you have something wrong.

Suggest: reset all BIOS to defaults (go into bios, there is a reset F key, SAVE, boot)
Run HWMONITOR (google it, download from CPUID) then look at RX550 and CPU frequencies. Make sure they are at max, and that the video card is pulling power while gaming. They all all reported in HWMONITOR.

IF frequencies are good then you are running stuff like Anti-aliasing that you do not know about. Sometimes "gaming experience applications" turn up the eye candy and target as low as 30 FPS. Look for and unload any of those apps.

I'm no expert but this looks okay to me. Could you take a look?

 

[tsnor]

Radeon RX550 should be running at 1100 to 1200 mhz. This shows a max of 487 mhz. That is very very low.

Please leave HWMONITOR running in the background. Plays a game. Then look again and see if the RX550 --> CLOCKS --> Graphics MAX column number is still only 487 or if it rises to 1100 or more. If it stays low this is your problem.

update: CPU looked good, temps looked good. MAx Power usage on GPU was consistent with idling at low frequency, not running a game.

update 2: I am out for a day or two if someone else wants to jump in. If the video card was going bad, seller may have set teh frequency low to get the PC running with stability. IF so they likely used the AMD device driver settings to force the clock rate low, or may be using a tool like MSI afterburner to underclock the video card, or they may have updated the card BIOS. (Some cards also have a dual bios with a switch that forces frequency low, but this is rare. If framerates are stuck low do a "clean driver uninstall" using the tool from AMD's website http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx then install new drivers from AMD after rebooting. Look in installed programs to see what is there, uninstall anything that you did not install -- no telling what the seller left for you.

 

[micatius]

Radeon RX550 should be running at 1100 to 1200 mhz. This shows a max of 487 mhz. That is very very low.

Please leave HWMONITOR running in the background. Plays a game. Then look again and see if the RX550 --> CLOCKS --> Graphics MAX column number is still only 487 or if it rises to 1100 or more. If it stays low this is your problem.

update: CPU looked good, temps looked good. MAx Power usage on GPU was consistent with idling at low frequency, not running a game.

update 2: I am out for a day or two if someone else wants to jump in. If the video card was going bad, seller may have set teh frequency low to get the PC running with stability. IF so they likely used the AMD device driver settings to force the clock rate low, or may be using a tool like MSI afterburner to underclock the video card, or they may have updated the card BIOS. (Some cards also have a dual bios with a switch that forces frequency low, but this is rare. If framerates are stuck low do a "clean driver uninstall" using the tool from AMD's website http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx then install new drivers from AMD after rebooting. Look in installed programs to see what is there, uninstall anything that you did not install -- no telling what the seller left for you.

So I played a game and it did run at 1200 mhz so that's okay. I reset the bios settings to defaults. The only gaming app i have is the Radeon Settings, and I put all the settings to "application controlled" still get shit performance in dota and cs. I don't know anymore.
EDIT: as for drivers, I already reinstalled windows once, and I downloaded the fresh drivers from AMD's website
I dont know why I have to be ada fucking lovelace to play a videogame