Anything I can do at home to tell which component is bad? Does it sound like the motherboard? How can I test it?
HP Pavilion p7-1420t PC
Foxconn HP-Joshua-H-JOSHUA-H61-uATX
Intel Core i5-3330 3.0G 6M 77W CPU
6GB DDR3-1600 DIMM (4+2) RAM
Intel HD Graphics (Sandy Bridge)
Window 8.1 64-bit
purchased 12/12
My 12-yr old son reported that computer would not start while I was traveling last week. The computer is shut down every night. Last Wednesday, a black screen with blue HP logo was as far as it would get during startup. I looked at it today. The computer powers up and the hard drive spins for about 1 second with the yellow hard drive light illuminated then fading. The fans continue to run. The wired keyboard does not seem to have power as no key lock lights illuminate. I tried all USB ports. I tried start up with the F2, F8 F12, delete and esc keys pressed independtly and together, anyway, with no effect. I also tried a wireless keyboard in all USB ports with no effect either. The keybords work when attached to a laptop. The HP logo comes up instantly as the computer is powered up but that is the extent of the startup. The monitor is a lenovo so its not the monitor screen. I have an image of the screen if there is a way to post it. I have also pulled and reset the RAM and removed and replaced the BIOS battery. USB ports not hot. This computer has given us no problems other than being Win 8 OS...lol. It has never blue screened. I have Norton 360 which runs every 3 days because of the kids using it while I travel and I run Windows Defender once monthly. There is no recent history of viruses or any application or other downloads or any external/internal component additions recently. All significant software is up to date.
Thank you!
HP Pavilion p7-1420t PC
Foxconn HP-Joshua-H-JOSHUA-H61-uATX
Intel Core i5-3330 3.0G 6M 77W CPU
6GB DDR3-1600 DIMM (4+2) RAM
Intel HD Graphics (Sandy Bridge)
Window 8.1 64-bit
purchased 12/12
My 12-yr old son reported that computer would not start while I was traveling last week. The computer is shut down every night. Last Wednesday, a black screen with blue HP logo was as far as it would get during startup. I looked at it today. The computer powers up and the hard drive spins for about 1 second with the yellow hard drive light illuminated then fading. The fans continue to run. The wired keyboard does not seem to have power as no key lock lights illuminate. I tried all USB ports. I tried start up with the F2, F8 F12, delete and esc keys pressed independtly and together, anyway, with no effect. I also tried a wireless keyboard in all USB ports with no effect either. The keybords work when attached to a laptop. The HP logo comes up instantly as the computer is powered up but that is the extent of the startup. The monitor is a lenovo so its not the monitor screen. I have an image of the screen if there is a way to post it. I have also pulled and reset the RAM and removed and replaced the BIOS battery. USB ports not hot. This computer has given us no problems other than being Win 8 OS...lol. It has never blue screened. I have Norton 360 which runs every 3 days because of the kids using it while I travel and I run Windows Defender once monthly. There is no recent history of viruses or any application or other downloads or any external/internal component additions recently. All significant software is up to date.
Thank you!