Bad performance after Installing Windows and New CPU/Motherboard/RAM

[JoeyAngelo]

so I've been helping my friend build a new pc. He basically ordered all parts. He got the Intel i7 7700 (Not the k), RX 570 I believe (He had the 460, a less powerful version). He also got new RAM, DDR4 and is using his previous SSD with also a mechanical drive. Power supply is 550 Watts, (Bronze). His motherboard is the GA-Z270P-D3 (Gigabyte)

Now the issue at hand is this. When loading Overwatch from the SSD, it takes forever, at times it doesn't launch or when it does he gets very poor performance compared to his last setup, which ran an i5 and a budget card. Before he got a consistent 79 frames, his benchmarks on websites are saying he's at the bottom percentile when it comes to other same hardware or PC's. I have a theory that it could be the SSD, not I'm not sure. We ran utlities, reinstalled windows while formatting the SSD AND HDD, installed drivers, motherboard updates and bios. Still same performance issues. Diablo 3 runs great on the mechanical drive, but Destiny 2 which is also on there runs very bad as well. I'm out of ideas, I really hope you guys can help! 🙁

 

[Obakasama]

What benchmarks were used for the comparison? For some reason I'm suspecting Userbenchmark.

It reads like the games had to be downloaded again. Have you tried verifying game cache? (I've found some odd framerate issues can be solved with this.) Are the software being directed to the correct file paths? Background processes?

You may want to look at whether BIOS needs updating.

You could use MSI Afterburner to monitor how the system is behaving so it may give a clue to where an issue might be. Personally would consider CPU (all cores/threads), GPU and RAM frequencies and usage; CPU and GPU temperature; fps and frametimes;and perhaps page file.

Have you eliminated viruses/malware? May as well just to be on the safe side.

Depending of the SSD manufacturer there might be specific software they have for health monitoring. Worth checking if you believe it's the SSD at fault. And depending which SSD it may even depend which port it is installed in (refer to manual).

That's all that comes to mind....

 

[JoeyAngelo]

What benchmarks were used for the comparison? For some reason I'm suspecting Userbenchmark.

It reads like the games had to be downloaded again. Have you tried verifying game cache? (I've found some odd framerate issues can be solved with this.) Are the software being directed to the correct file paths? Background processes?

You may want to look at whether BIOS needs updating.

You could use MSI Afterburner to monitor how the system is behaving so it may give a clue to where an issue might be. Personally would consider CPU (all cores/threads), GPU and RAM frequencies and usage; CPU and GPU temperature; fps and frametimes;and perhaps page file.

Have you eliminated viruses/malware? May as well just to be on the safe side.

Depending of the SSD manufacturer there might be specific software they have for health monitoring. Worth checking if you believe it's the SSD at fault. And depending which SSD it may even depend which port it is installed in (refer to manual).

That's all that comes to mind....

Thanks for the reply, I will check the rest of the things you mentioned, we did make sure Bios is up to date, and installed the Gigabyte app center to be on the safe side and installed everything they mentioned, though I doubt it's the Bios. All of the things you mentioned, they can be common issues even though windows was installed fresh twice already? No antiviruses have been installed yet because of this. The SSD he's using is not the one that just snaps into the motherboard, it's the other one, which requires some sort of case in order to fit where he wants it. I'll check out software paths as well as MSI afterburner and keep you posted

 

[norcalsc]

Edit...