Hi, I ran the dump files through the debugger and got the following information:
https://bidentatedalmatian.htmlpasta.com/
File information: | 122519-9593-01.dmp (Dec 25 2019 - 20:29:05) |
Bugcheck: | BAD_POOL_CALLER (C2) |
Probably caused by: | memory_corruption (Process: System) |
Uptime: | 0 Day(s), 0 Hour(s), 20 Min(s), and 20 Sec(s) |
File information: | 122519-9500-01.dmp (Dec 25 2019 - 17:28:01) |
Bugcheck: | BAD_POOL_CALLER (C2) |
Probably caused by: | memory_corruption (Process: System) |
Uptime: | 0 Day(s), 0 Hour(s), 06 Min(s), and 05 Sec(s) |
Comment: 2 or more types of RAM are installed.
Possible system page:
https://www.msi.com/Laptop/support/GV62-8RD
There is a BIOS update available for your system (Version 10c). You are using version 10b.
Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).
This information can be used by others to help you. I can't help you with this. Someone else will post with more information.
Please wait for additional answers. Good luck.