Bad Power Supply

[kelligorman]

Hello,

My computer will turn off all the sudden and the only way to get it back on is to unplug it and plug it back in. I don't know if this is my motherboard or the power supply.

Any help will be greatly appreciated.

Kelli

 

[Ubrales]

Welcome to Tom's Forum!

Can you provide some details about the system, usage, how and when the problem occurs, etc.? As much info as relevant and one of us will help you.

 

[kelligorman]

I don't know what you mean by system. I have Windows 7 and I don't know what you mean by usage. The problem occurs randomly. Yesterday it didn't happen at all but today it happen 3 times in a 15 minute time period.

 

[kajabla]

Your parts. Find "system" in the Control Panel, or use CPU-Z for a better view. The most important are the processor, power supply and motherboard models.
When does it happen relative to how long the computer's been on? Is it always a decent period of time after it's been started up?
Find a temperature monitoring application (Speedfan is usually good) and see what kind of temperatures you have at idle and under load.

 

[kelligorman]

Intel Core 2 Duo Cpu EZ 200@2.53 GHZ. Motherboard Gigabyte Technology Co., Ltd Model G31M-S2L. The power supply is Model ELT500AWT.
Temp 1: -55C Temp 2: -2C Temp 3: 31C HDO: 35C Core 0: 40C this one does go up and Core 1: 36C
Also sometimes it turns off when I first start it and sometimes it turns off after it has been on awhile. Hopefully the information I provided will be some help.

Thanks!

Kelli

 

[kelligorman]

I got the information and now no one is willing to help me?

 

[Ubrales]

Try plugging the computer directly to the wall outlet; not to the 6-outlet power strip.

Also, I like to know what happens when it shuts off. Does it immediately re-boot all by itself?

 

[kelligorman]

I already plugged it into the wall and no it doesn't reboot. It will not do anything until I unplug it and plug it back in again.

 

[Ubrales]

What type of wall outlet is it? Is it a GFI?

 

[kelligorman]

It is a regular outlet nothing special. My computer has been plugged into it for over a year with no problems. I asked my husband what kind of outlet it was and he said 110.

 

[Ubrales]

It is a regular outlet nothing special. My computer has been plugged into it for over a year with no problems. I asked my husband what kind of outlet it was and he said 110.

GFI outlets are also 110, but are designed to cut-off when they sense a ground fault. Hence the question.

 

[kelligorman]

I thought I answered your questions. It is a regular outlet. Why is no one on this site listening to me?

 

[Ubrales]

I thought I answered your questions. It is a regular outlet. Why is no one on this site listening to me?

You need to provide details as to what exactly is happening and when. When posters provide sketchy information, then readers move on elsewhere. This is why you are not getting many responses.

Explain in detail what happens and when it happens. Everything happens for a reason, and we (you and we at Tom's) are trying to find out that reason. Once we know that reason, the solution is easy.

The detailed information that you provide is very much part of the solution.