Bad Processor?? Intel Core i5-4440S Haswell 2.8GHz Intel HD Graphics 4600 (Picture Attached)

fuzzelogic

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Mar 5, 2014
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When trying to run Windows Experience to refresh the system configuration numbers, the onboard graphics will become unstable, with thousands of rectangle boxes moving all over the screen. This image is constantly changing and moving.

BUT, it appears like the windows time doesn't update on the screen from what is visible.

This can also happen randomly too, and doesn't appear to be related to just running the windows experience, but that is the fastest way to replicate the issue.

I tried removing memory, I just updated the latest intel drivers that were released in the last couple of days. It was also an issue before installing the latest drivers too.

 
Solution
I got a response from NewEgg that the CPU socket pins were BENT!!!!!! And they refused to RMA the board!! GREAT, I've only built about 30 computers over the years and I did a google search and see LOTS of people are having this issue with NewEgg!!!

The board should be arriving later today in the mail, so I'm gonna be real curious to see how bad I supposedly bent the pins :/

I WON'T be purchasing anymore motherboards online from NewEgg
This is regardless a mobo problem as GPU is embedded in processor itself. But you must give it a try with discrete GPU. If it works than wither the Mobo or Processor (The in-die GPU) is faulty. So to pinpoint try using the processor in some other Mobo (without any discrete GPU) if the problem persists then the CPU is faulty and RMA it otherwise if it works fine then RMA the Mobo.
 
Thanks for the quick replies!!!!,

This was a new purchase of motherboard and CPU within the last 2 weeks, so pretty much all the components are new.

I have been trying to run with a discrete GPU (Nividia GTX 295) card that I had laying around and I can't complete the windows experience test with that card either. I'm not sure if the GTX 295 is bad because I was using it for World Community Grid and didn't have a display hooked to it for awhile.

Also, pretty much everything in the ASUS z87 Gryphon BIOS was set to default other than XMP for the memory. Which I switched that back to standard setting as well for another test to make sure it wasn't a memory issue.

I used this memory in a previous computer build without any issues so I'm confident this isn't a bad memory stick issue as it was used in my old system for a couple of years and then properly stored until I pulled it back out for this new system.

I also disabled the integrated CPU in the BIOS before running the test above and said strictly use the GTX 295, but it wasn't successful.

I already requested an RMA for the motherboard as that was my thinking also, AND I'm going to RMA the processor as well due to this graphics issue.

I've been having issues with random freezes and automatic system reboots, which lead me to think it was motherboard, but I don't have an additional processor laying around to isolate one or the other and I want to get it sent back ASAP before it becomes a bigger ordeal when having to RMA with the manufacturer instead of the place where purchased.
 
I got a response from NewEgg that the CPU socket pins were BENT!!!!!! And they refused to RMA the board!! GREAT, I've only built about 30 computers over the years and I did a google search and see LOTS of people are having this issue with NewEgg!!!

The board should be arriving later today in the mail, so I'm gonna be real curious to see how bad I supposedly bent the pins :/

I WON'T be purchasing anymore motherboards online from NewEgg
 
Solution

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