Question Bad RAM?

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Durzo

Durzo

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Aug 31, 2022
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About a month ago I upgrade my GPU from a 3060 to a 3080, and also upgrade my power supply from 750 to 850. Ever since the upgrade my games would crash randomly. Some of these crashes I have fixed by limiting the games FPS or disabling features such as lighting and shadows.

I have tried changing my PSU, to rule out the tripping issues with Seasonic PSU's with 3080s. And this seem to have not solved anything at all. Yesterday, I tried testing my RAM. I found that I do not experience any crashes at all, at low and full settings for any games as long as my RAM speed is set to the default speed of 2667Mhz. But when I overclock it to 3600Mhz through the bios, I experience crashes in all my games within 15 minutes to an hour of gameplay.

Weird thing is, I've had my RAM overclocked to 3600Mhz since Feb this year when I bought it, but during this time I was still using a 3060. Games only started crashing after I put in a new power supply and the 3080. So what I'm really asking is, has my RAM gone bad or starting to fail?

System Specs:
Mobo: X570 UD
GPU: MSI RTX 3080 Gaming Z Trio 10GB LHR
CPU: Ryzen 5 5600x
CPU Cooler: Cooler Master Hyper 212 LED ARGB
RAM: 32GB G.Skill Ripjaw DDR4-3600 Cl-18
PSU: Seasonic Focus GX-850 80 Gold
Storage: m.2 500GB
OS: Win 10 64bit
 
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The only test I've done for the RAM is the memory test available on windows by default and it came telling me there is a hardware problem, which I assumed was my RAM.
 
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Hey there,

It seems you are already aware of some Seasonic not working well with RTX. This is because of transient power spikes. The caps in those PSU's don't hold up well with the spikes.

Getting an RMX850w would be better. They handle transient power spikes very well.

Bios, chipset drivers up to date? Some newer bios' contain bug fixes for some RTX issues.

It's possible when using XMP/DOCP you are just tipping the load and then overprotections. I suspect it's the 3080 mainly at play though.
 
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Roland Of Gilead said:
Hey there,

It seems you are already aware of some Seasonic not working well with RTX. This is because of transient power spikes. The caps in those PSU's don't hold up well with the spikes.

Getting an RMX850w would be better. They handle transient power spikes very well.

Bios, chipset drivers up to date? Some newer bios' contain bug fixes for some RTX issues.

It's possible when using XMP/DOCP you are just tipping the load and then overprotections. I suspect it's the 3080 mainly at play though.
Click to expand...

Sorry, I forgot to put in my update specs, the only thing that change is the power supply, which is now a Cooler Master V850 Gold V2 Fully Modular.

I believe my chipset drivers are up to date, drivers are up to date. Bios is not up to date, primarily because I'm new to pc building and I'm scared to do it. But it will be my last resort.
 
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Durzo said:
Sorry, I forgot to put in my update specs, the only thing that change is the power supply, which is now a Cooler Master V850 Gold V2 Fully Modular.

I believe my chipset drivers are up to date, drivers are up to date. Bios is not up to date, primarily because I'm new to pc building and I'm scared to do it. But it will be my last resort.
Click to expand...

Don't be too fearfull of doing a bios update. It's not really that complicated, and is made very easy by motherboard manufacturers nowadays. Particularly with Ryzen, the AGESA bios updates are important. They bring a host of features, which can include security updates, ram compatability, and bug fixes for GPU's/SSD's among many other improvements. It will be good to get familiar with it.

Here's how to do it: How to update the BIOS on your Gigabyte X570 UD motherboard (F37d) – Punch Technology Help Centre

Here's the files: X570 UD (rev. 1.0) Support | Motherboard - GIGABYTE Global

Check which bios you have (you can use CPU-z for this under the mainboard tab). Tell us which one it is.

Edit: The CM PSU seems pretty decent by Tom's own review: Cooler Master V850 Gold V2 Power Supply Review | Tom's Hardware (tomshardware.com)
 
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Roland Of Gilead said:
Don't be too fearfull of doing a bios update. It's not really that complicated, and is made very easy by motherboard manufacturers nowadays. Particularly with Ryzen, the AGESA bios updates are important. They bring a host of features, which can include security updates, ram compatability, and bug fixes for GPU's/SSD's among many other improvements. It will be good to get familiar with it.

Here's how to do it: How to update the BIOS on your Gigabyte X570 UD motherboard (F37d) – Punch Technology Help Centre

Here's the files: X570 UD (rev. 1.0) Support | Motherboard - GIGABYTE Global

Check which bios you have (you can use CPU-z for this under the mainboard tab). Tell us which one it is.

Edit: The CM PSU seems pretty decent by Tom's own review: Cooler Master V850 Gold V2 Power Supply Review | Tom's Hardware (tomshardware.com)
Click to expand...
I'll give it a try once I get off work. Do I need to update to each version one at a time? Like will a new version require the previous one?

CPU-z tells me I'm at F31 - AMD Agesa ComboAM4
 
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Weird thing is, I've had my RAM overclocked to 3600Mhz since Feb this year when I bought it, but during this time I was still using a 3060. Games only started crashing after I put in a new power supply and the 3080. So what I'm really asking is, has my RAM gone bad or starting to fail?
Click to expand...

General rule of thumb: If you change a major component, assume all of your previous OCs are invalid. If the system is stable at stock, then the easiest explanation is the previous OC settings are no-good with the current GPU; likely need to either loosen some of those RAM timings a bit or reduce the OC a little.
 
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Roland Of Gilead said:
I'd prob do them incrementaly. I know that's not required for my own mobo (Asus), but just to be on the safe side.
Click to expand...
I've update my bios. Turns out Gigabyte has an app for it that does it through windows, whatever that means. So I tried that to update my bios and it is update to date now. Also enabled Resizable Bar and 4G Encoding. I'll try out a few games over the week and let you know what happens.

I also did some testing for my ram, this time a proper test with memtest.

Test 1: Both sticks, slots 2 and 4. XMP enabled
FAILED

Failed at Test 8 Random Number Sequence. 2 errors detected.
2022-10-20 19:20:16 - [Data Error] Test: 8, CPU: 0, Address: 33F9A9A80, Expected: 4662F4D2, Actual: 4262F4D2
2022-10-20 19:20:09 - [Data Error] Test: 8, CPU: 0, Address: 2DE1747C0, Expected: FB55B13D, Actual: FF55B13D

Test 2: Single Stick (RAM stick 1), slot 4. XMP enabled
PASSED
*I assumed that the stick here is good and the second stick will be the bad one

Test 3: Single Stick (RAM stick 2), slot 4. XMP enabled
PASSED
*Surprised that the second stick passed. By process of elimination, I assumed slot 2 was a faulty dimm.

Test4: Single Stick (RAM stick 2), slot 2. XMP enabled
PASSED
*Surprised it past and is now completely at a lost.


I also did some 3Dmark test (Time Spy), it would freeze right after the CPU test is done. Im able to close it down and do other things, but what I found strange was that at one point when it froze, I had my task manager with the performance tab visible at the side so I could see GPU usage. It was at 100%. And the other times when I repeated the test, 3Dmark would still freeze, and when I check the performance tab again, it would be at -1% GPU usage.
 
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I tried playing Cyberpunk 2077, and it has not crashed since the Bios update. Currently also using both RAM sticks with XMP on. That only weird anomaly now is that when I do 3DMark (Time Spy), 3DMark freezes at the end of the CPU test.
 
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What is the make/model of your ram kit?
If both sticks are not from the same matched kit, that could be the source of your problem.
Ram must be matched for proper operation at specced speeds.
Even the same part number will not be matched.

To get things to work, you can try increasing the ram voltage past the specified voltage.
Sometimes that will work.

As a note, on bios updates.
Most of the time the current bios is the one you need to load.
On occasion, there will be a necessary predecessor bios level that must be installed first.
Read the instructions.

And... Avoid using windows update, use the usb method.
The reason is that if the update process is interrupted by any reason, recovery can be difficult.
Do not get anxious, it may well take 10 minutes with nothing apparent going on.
A windows failure during the process is an unnecessary risk.
 
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So for the most part, this issue is sorted, and only presents in one app (3dmark)?

It's possible then, the remaining issue is not related, and is posisble a bug of sorts.

If you want to be really comprehensive now, given the bios is fully up to date, I'd prob consider a Win OS re-install (clean).
 
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Roland Of Gilead said:
So for the most part, this issue is sorted, and only presents in one app (3dmark)?

It's possible then, the remaining issue is not related, and is posisble a bug of sorts.

If you want to be really comprehensive now, given the bios is fully up to date, I'd prob consider a Win OS re-install (clean).
Click to expand...

I can probably try over the weekend to re-install this weekend
 
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SkyNetRising said:
You may want to reduce DDR frequency to 3400mhz or 3200mhz.
Make sure DDR voltage is set to 1.35V.

Retest with memtest until it passes.
Click to expand...
How exactly do I do this? I can't find a memory limiter on my motherboard. Best thing I can find is the XMP part that only has Profile 1 (3600Mh) or disabled. And then settings for timings.
 
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