After much tinkering, I managed to get my display to work properly again, but I think some of that tinkering managed to break something else. When I turned my computer on after repairing the display, everything was fine - I was able to access my desktop, my files, programs and so on, then I shut it down. I went to use the computer again later and it became stuck in an endless loop of Windows Explorer restarting and crashing, so I shut it down again (as in a proper shutdown, not just turning it off). Third time I booted up, Windows won't start and I get a blue screen with the BAD_SYSTEM_CONFIG_INFO message along with the code *** STOP: 00000074 (0x0000000000000002 0xFFFFF880037FFAED 0x000000000000014D)
I've tried several things already, none of which have worked. The things I've done already are:
I'm thinking I have no choice at this point but to reinstall Windows, but I wanted to find out if there's anything else I could try before doing that.
I've tried several things already, none of which have worked. The things I've done already are:
- Startup Repair. Said Windows can't automatically fix the problem, but revealed a corrupt registry as the culprit.
- Unplugged all external hardware save for the keyboard and mouse (so I unplugged my modem, tablet, and USB extension cord)
- Entering the BIOS settings to edit things. It was something about switching AHCI to IDE or vice versa. My computer didn't have either of these options in BIOS, so I couldn't change them. I did reset the BIOS to the default settings in the BIOS screen, but nothing happened.
- System Restore. Due to resetting the BIOS, I think I lost any previous restore points, so I couldn't do this.
- Safe Mode. I got the same blue screen with the same error message, so I couldn't access my usual desktop to do a clean boot or anything.
- chkdsk. Said everything was normal.
- bcdedit /deletevalue {default} numproc and bcdedit /deletevalue {default} truncatememory. Said that neither element could be found.
- bootrec /rebuildbcd and bootrec /scanos. Told me total identified Windows installations: 0
- bootrec /fixmbr and bootrec /fixboot. Machine told me the operation was completed successfully .
- sfc /scannow. Machine told me there is a repair pending and that I must restart then run sfc again. Since I can't properly boot up, the repair can't be done. I think the pending repair is the memory scan I tried doing.
I'm thinking I have no choice at this point but to reinstall Windows, but I wanted to find out if there's anything else I could try before doing that.