Question Baffling wifi issue multiple devices can connect, multiple cannot (laptops/phone)

Jul 8, 2019
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Hello, looking for some help for WiFi issues at work.

We have approximately 10-15 people on the WiFi at work and starting Friday two windows 10 laptops, an iPhone and a galaxy phone cannot connect. Router has been reset, passwords & ssid are all correct. Worked with one of the guys laptops today and came up with nothing. His laptop couldn't connect by my S10 phone could and another worker's iPhone 10 worked fine as well. No MAC addresses are blocked on network but they may have been that was reset. What else could we try?

Any help is greatly appreciated!
 
Jul 8, 2019
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Well for now as a workaround we changed the MAC address on both laptops and they work fine. Somewhere between updating the server and access points I think it blocked a few MAC addresses but don't know for sure. Got the laptops we needed back on now though
 

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