Ok I've had this PC I put together myself in late January and all is just perfect with it. Everything's new including the HP 3550 printer.
Last night I brought home a new black ink cartride and installed, calibrated, and printed a test page....all peachy. I've used HP in the past and love their printers. However, come time to print my 7 page Word document, the printers ink cradle moved only about ONCE EVERY 2 MINUTES!! At that rate the report I was working on would take forever to print. Ok my first problem with new computer. Relax and reboot. Did so and got the same problem and it no longer prints test pages either. Then I turn the printer on again and it makes all kinds of funny sounds and the ink cradle STARTS FLYING BACK AND FORTH POUNDING THE INSIDE OF THE PRINTER. The force was so hard the printer was MOVING!! I then decided to uninstall everything HP related and uninstall the printer itself.
Upon trying to reinstall the printer, my computer won't recognize the printer as being attached at all regardless of what USB port it is attached to.
Is this 2 month old printer dead? I found it perciliar that this started happening after the new cartridge was put in place but it printed the test page flawlessly! There is no paper jam either. So what the heck? Anyone? (Thanks so much for putting up with such a long post and thanks in advance for any ideas)
Last night I brought home a new black ink cartride and installed, calibrated, and printed a test page....all peachy. I've used HP in the past and love their printers. However, come time to print my 7 page Word document, the printers ink cradle moved only about ONCE EVERY 2 MINUTES!! At that rate the report I was working on would take forever to print. Ok my first problem with new computer. Relax and reboot. Did so and got the same problem and it no longer prints test pages either. Then I turn the printer on again and it makes all kinds of funny sounds and the ink cradle STARTS FLYING BACK AND FORTH POUNDING THE INSIDE OF THE PRINTER. The force was so hard the printer was MOVING!! I then decided to uninstall everything HP related and uninstall the printer itself.
Upon trying to reinstall the printer, my computer won't recognize the printer as being attached at all regardless of what USB port it is attached to.
Is this 2 month old printer dead? I found it perciliar that this started happening after the new cartridge was put in place but it printed the test page flawlessly! There is no paper jam either. So what the heck? Anyone? (Thanks so much for putting up with such a long post and thanks in advance for any ideas)