Battlefield V urctbase.dll Crash

vinylpusher

Distinguished
May 20, 2012
121
0
18,690
Hello,

Thought id ask on here as i dont seem to be getting anywhere with the support on Live chat through EA!.

Sometimes i cant even get into a game, sometimes i can play 6 - 7 rounds before it crashes out, everytime i check event logs i get the below after the crash.

Faulting application name: bfv.exe, version: 1.0.67.38148, time stamp: 0x5be4b75f
Faulting module name: ucrtbase.dll, version: 10.0.17763.1, time stamp: 0x309241e0
Exception code: 0xc0000005
Fault offset: 0x0000000000043fd7
Faulting process id: 0x1944
Faulting application start time: 0x01d484d6508694d2
Faulting application path: D:\Origin\Battlefield V\bfv.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: ea46f42f-9bc0-4139-8b34-9ecb71b93a94
Faulting package full name:
Faulting package-relative application ID:


Fault bucket 1889358015301495247, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: bfv.exe
P2: 1.0.67.38148
P3: 5be4b75f
P4: ucrtbase.dll
P5: 10.0.17763.1
P6: 309241e0
P7: c0000005
P8: 0000000000043fd7
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2A7D.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2B59.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2B69.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2B67.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2B78.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_bfv.exe_54b532e640ccc4d4ad88ac63f6fc4ec69fdc199_0483c4d7_1a5330d6

Analysis symbol:
Rechecking for solution: 0
Report Id: ea46f42f-9bc0-4139-8b34-9ecb71b93a94
Report Status: 268435456
Hashed bucket: 9c2b4085c070fed42a38591acb9529cf
Cab Guid: 0


Is anyone able to help in what might be causing this, i have done everything i can think of and that has been mentioned
- clear origin cache
- reinstall origin
- reinstall gfx driver
- roll back gfx driver
- clean windows 10 install
- all drivers up to date
- CCleaner.............

Please help if anyone knows....?

Thanks
 

vinylpusher

Distinguished
May 20, 2012
121
0
18,690
Hello,

I have gone through and have all packages - i have repaired all and checked i have all SP for them.

I have done "DISM /Online /Cleanup-Image /RestoreHealth"

and also "SFC /scannow"

Im uing RX480 8GB sapphire - Latest driver install - Windows 1809 - Re-installed last night to see if this would help.