Beside PNY, which GTX-970 has lifetime warranty?

Solution
http://pcpartpicker.com/part/evga-video-card-04gp42974kr

The above is the card I recommend. It's probably "only" a 3-year warranty but frankly it is likely to last at least 5 years and frankly the value of the card after three years won't be that much anyway.

*Don't forget the PNY is probably lower quality and if you have to replace it you likely end up paying some shipping.

PNY Warranty says:
"1-Year (will be extended for the lifetime of the original purchaser upon completion of a registration form on PNY's website"

If you forget it's only 1-year. Some products require registration within 30 days of purchase to qualify. Not only that, but I'm not sure what the fine print says. The above does not say "while stock applies" but if...
I've read other forums where posters complained PNY really only warrantied until they ran out of stock of that particular model - typically 3 years. But having never owned a PNY or known anyone personally who dealt with their "lifetime warranty" I don't know if there's any truth to that.
 
That sounds really bad. When my GTX 260 216 died, I had no problem with XFX honoring the lifetime warranty. The only thing is that my card was no longer in production and they sent me a R7770 instead. Too bad they no longer build nVidia cards cause they do honor the lifetime warranty. I wanted to share that experience with you.
 
http://pcpartpicker.com/part/evga-video-card-04gp42974kr

The above is the card I recommend. It's probably "only" a 3-year warranty but frankly it is likely to last at least 5 years and frankly the value of the card after three years won't be that much anyway.

*Don't forget the PNY is probably lower quality and if you have to replace it you likely end up paying some shipping.

PNY Warranty says:
"1-Year (will be extended for the lifetime of the original purchaser upon completion of a registration form on PNY's website"

If you forget it's only 1-year. Some products require registration within 30 days of purchase to qualify. Not only that, but I'm not sure what the fine print says. The above does not say "while stock applies" but if they no longer make the card there must be some provision like a similar card or even a DISCOUNT towards a different card based on the depreciated value of the GTX970.

No idea how to get to the registration form. Probably I can't without buying a card and putting in the serial number.
 
Solution
My experience with PNY has been abysmal. I have rma'd 2 things some ram and a video card. They took well over a month to replace the ram and close to 3 months to get me a working video card, they sent me 2 doa cards then tried to downgrade me. Every time I spoke with their customer service it was atleast a 1 hr phone call. I would have rather had teeth pulled without novacaine. In short I wouldn't suggest using pny. I'm fine with 3yr warranties on video cards as I rarely use them that long before upgrading anyway.
 
Most cards offer a 1 year warranty. Seems to me if the card makes it the first year, it's highly unlikely to die within the next 3-4 years (unless maybe your OCing it hard).

After year 5, you're going to hope it dies to justify buying a new card. : )

"Buy a 10 year warranty"??? To heck with that.
 
Nothing but positive experiences here with 5 PNY cards and two RMAs. Each time I received a new in the box unopened card, and each time it was after most company's three year limit. I had zero hassles with customer service, basically no questions asked, and I was returning cards that I had removed the heatsink to replace the thermal paste.
 


You just answered a question I sent to PNY's technical support, but I'm still waiting for their answer.

1) I asked if it will not void the warranty to remove the plastic cover to clean the card and put it back after that of course.

2) I asked if it will not void the warranty to remove a deteriorated paper sticker that identifies the brand and model of the card and/or replace it with a plastic one.

3) I asked if it will not void the warranty to replace the factory cooling system with a third party one.

If you were able to RMA cards from which you have removed the heatsinks, then it looks that they have pretty flexible standards to honor the warranty and the answer should be yes to all of my questions.

Thanks, I will keep buying PNY's products based in your experience with them.
 
I have had 2 experiences RMAing with PNY and it was nothing but a headache. I rma'd some faulty ram and it took close to 2 months and a few phone calls for them to finally send out the replacement. Rma'd a video card(7900 gtx) that had bad vram. 1st card then sent was DOA. 2nd card had a smashed heatsink and broken fan. 3rd card wasn't even the same model, they tried replacing it with a 7900gs. Finally the 4th card worked, but after a few months and way too many long irritating phone calls I swore I'd never by another PNY product again. I have seen other forums with posts of people who had similar experiences. It's possible their support has improved but I don't plan on ever finding out for myself. EVGA on the other hand has great support and quick RMA turn around sent a card off on a monday had the replacement on the next monday.
 
My XFX replacement wasn't that fast. It took about a month to receive it, but remember that my card broke during the transition of not support nVidia products anymore and that might be the reason why it took that long. I was never under the impression that they were trying to avoid the honor the warranty. Oh and it just came to my mind that I had a previous RMA with them. My 256 MB 8600GT broke and they replaced it with a 512 MB version because my model was no longer in production. It also took about a month, it seems that it takes about a month to complete the RMA process with XFX.

Actually if PNY support is that bad I think that I rather will buy a Radeon just to be able to buy a XFX card. Their support is not that fast but they do honor the lifetime warranty.

What Radeon video card is comparable to the GTX-970?
 
Jeesh, look at all the "I had to RMA my card" posts. I'm not knocking PNY, all manufactures build a dud once in a while. But as someone who's only bought two graphic cards in my entire life, I was the under the impression that "every once in a while" meant something like 1 out of 100 cards or so, and you'd have to get extremely unlucky to get one. This thread makes it sound like the chances of getting a bad card are more like 1 out of 4.

Scary.
 


I just RMA'd my XLR8 PNY GTX460, and they got it last week (I bought it new a couple years ago, and have the receipt.). So far no RMA info on when they will send me another one. It took a few days telling them the it just would not boot and sent errors to my Bios. They finally gave me an RMA. I did a priority ship. They got it a week ago. Now, nothing at all on when they will ship me anther.
 

Yeah, that happened for me as well, and then suddenly a shipping confirmation was sent. Hopefully, you get an upgrade to Kepler or Maxwell. It'll be interesting to see what they do send you, since I would be shocked if they still have any GTX 460s.
 


People tend to be more vocal about bad experiences than good ones, for various reasons.

During my high school, one of my courses I tried was Business Studies and one of the text books was a handbook written by the owner who ran the local homegrown supermarket chain Superquinn, and in his book, he wrote that an unhappy customer is 20 times more likely to share his/her bad experiences with a particular store than the one that was happy (the exact figure he quotes no sources, but the concept applies).

In his example, a store or product with 95 happy customers and 5 bad ones will actually generate more bad opinion than good (95 vs 100 [5x20]). The reverse applies here. You are more likely to hear about bad computer component companies, because they generally have more time to do so, as they may not be able to do with what they originally wanted to do. For example, they may not be able to play games or do work because they are in the process of a lengthy/hassle-y RMA process, or have gone through it several times, etc.

Most of those with no problems are busy enjoying/using the said product.
 

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