You really don't need anything to import pictures and videos. Win 10 has those tools baked in.
You could grab an old install of iTunes I suppose if you really want another tool for that.
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Thanks. Unfortunately, there's something (presumably Windows 10) that is not working properly, and is preventing me from properly importing pictures and videos. The Photos app will begin the import process and then stop, saying that it encountered a problem. I run into a similar problem when trying to import directly from the iPhone in file explorer. Same problem with iTunes.
I've tried a number of things to fix it:
*uninstalling and reinstalling the Windows Photo app
*removing and reinstalling the iPhone (and deleting/reinstalling the driver)
The problem began after I upgraded to an iPhone 11 a couple of years ago. It continues after upgrading the iPhone 12 Pro Max. Ultimately, I thought it would be easier to purchase dedicated software than continuing to try and troubleshoot. I prefer to avoid using the cloud.