Agree 100% here, Geek Squad is absolutely awful. I work in IT and have a co-worker who worked for them in his youth. There is maybe 1 guy who actually knows a little bit about computers, the rest of them are kids who are "computer savvy" with no experience or knowledge, and mainly work off google or a few select best buy programs.
Most of the work is outsourced rarely is anything done "in-house". They will over-charge you 10 times over. Avoid them at all costs. Either do it yourself by learning online and downloading some software to help, or find a trustworthy local PC repair shop!