Hello everyone!
I am writing to ask for advice for my main SSD, I hope that you can help me
The thing is that it’s the second time that it has happened to me (the first was last Friday)
Here it goes:
I work with my MSI-GS60 2PC at my office of architecture, and I use Autocad, Photoshop, etc. Well, last Friday I decided to delete temporary files with CCleaner since Photoshop warned me that “the virtual memory disks are full" = I had only 300mb on my C: SSD M.2 disk (I also have a secondary SSD M.2).
I closed Autocad, and Important: I think I left Photoshop opened, and did the cleaning (I detected 5gb of temporary files, most of Chrome), and just after finishing, the application closed and Surprise! the folder and all the files which I was working previously disappeared , as well as the own folder of the CCleaner portable, another folder with work files and other files from the desktop that I had last opened a few days ago... imagine my face. I checked for hidden files (they were already visible), recycle bin, etc. Nothing. I tried opening the files with the programs and they did not find them.
Finally, I did a deep analysis with Recuva, and located them in " C: /? " ... then I "recovered" some files to my other SSD, but when I tried to open them with the programs it said that they were not valid… so in the end, I gave up and assumed the lost files.
The problem is that it has just happened to me again . I was retouching a photo with Photoshop (again), and when I closed the program saving the changes, the same thing: the photos of that folder, as well as other icons and some "random" files on the desktop have dissapeared.
I do not understand anything ... what do you think it can be? The laptop and hard drive are just 2 years old, so they should still have enough useful life...
I discovered that some new "volumes" appeared on my C: [/b] disk that I did not have before (I remember I only had the main and one recovery volume with 2gb approx).
The curious thing is that both times it happened while closing a program (in the first one I believe that Photoshop was already closed when I started CCleaner, but now I doubt it), could be a way to investigate there? software problem? Or as it is affecting other files on the disk it has to be an SSD problem?
I have checked the SSD with Crystaldisk and it seems to be in good condition:
On the other hand I have done the analysis again with Recuva, and this time the deleted photos are not in "C: /?" but in the original folder inside the desktop (that if I open it is empty), and if I "recover" the photos (in “Excellent” conditions), I can’t open them because they are defective.
This time I have not lost many valuable files, but I would like to avoid it happening again because I work every day with my laptop...
What would you do? Is my main SSD defective? How can we find out the SSD problem?
I would greatly appreciate your help! Thank you very much!
I am writing to ask for advice for my main SSD, I hope that you can help me
The thing is that it’s the second time that it has happened to me (the first was last Friday)
Here it goes:
I work with my MSI-GS60 2PC at my office of architecture, and I use Autocad, Photoshop, etc. Well, last Friday I decided to delete temporary files with CCleaner since Photoshop warned me that “the virtual memory disks are full" = I had only 300mb on my C: SSD M.2 disk (I also have a secondary SSD M.2).
I closed Autocad, and Important: I think I left Photoshop opened, and did the cleaning (I detected 5gb of temporary files, most of Chrome), and just after finishing, the application closed and Surprise! the folder and all the files which I was working previously disappeared , as well as the own folder of the CCleaner portable, another folder with work files and other files from the desktop that I had last opened a few days ago... imagine my face. I checked for hidden files (they were already visible), recycle bin, etc. Nothing. I tried opening the files with the programs and they did not find them.
Finally, I did a deep analysis with Recuva, and located them in " C: /? " ... then I "recovered" some files to my other SSD, but when I tried to open them with the programs it said that they were not valid… so in the end, I gave up and assumed the lost files.
The problem is that it has just happened to me again . I was retouching a photo with Photoshop (again), and when I closed the program saving the changes, the same thing: the photos of that folder, as well as other icons and some "random" files on the desktop have dissapeared.
I do not understand anything ... what do you think it can be? The laptop and hard drive are just 2 years old, so they should still have enough useful life...
I discovered that some new "volumes" appeared on my C: [/b] disk that I did not have before (I remember I only had the main and one recovery volume with 2gb approx).
The curious thing is that both times it happened while closing a program (in the first one I believe that Photoshop was already closed when I started CCleaner, but now I doubt it), could be a way to investigate there? software problem? Or as it is affecting other files on the disk it has to be an SSD problem?
I have checked the SSD with Crystaldisk and it seems to be in good condition:
On the other hand I have done the analysis again with Recuva, and this time the deleted photos are not in "C: /?" but in the original folder inside the desktop (that if I open it is empty), and if I "recover" the photos (in “Excellent” conditions), I can’t open them because they are defective.
This time I have not lost many valuable files, but I would like to avoid it happening again because I work every day with my laptop...
What would you do? Is my main SSD defective? How can we find out the SSD problem?
I would greatly appreciate your help! Thank you very much!