So, some kid is probably gonna have a story after what happened today at work (retail store that also works on computers but not Best Buy). Basically, this older guy's computer "died". He thinks lightning got it. As are many other people who say that, he was wrong. It powers on just fine. His grandson, however made the correct diagnosis that his hard drive was dead. He did not apply the correct treatment though.
He tells me he bought a hard drive from somewhere, and his grandson tried to replace it. He said he just couldn't get it to work, assumed the computer was shot, and returned the drive. He still wanted a second opinion though so he brought it to us. I open it up real quick for an inspection and the kid had left all the crap in there loose and unhooked. I put it back together and fired it up. An awful screech came from the hard drive but the Dell logo came up fine. So I powered it off, unhooked the hard drive, and plugged in a Windows flash drive. I pulled up the boot menu and it booted from the flash drive fine. I went to get a new WD Blue from the back and slapped it in. It installed Windows 8.1 fine except when it rebooted, a weird screen that looked like the initial screen you see when you try to boot from an XP or 2K disc came up. Can you see where this is going? It BSOD'd. I went in the UEFI and saw that Secure Boot had been disabled and it had been set to legacy mode with DVD drive as first boot.
Oh, it can't be. Can it?...... I popped the DVD drive and yep. Windows XP disc sitting in the tray. I need to have a talk with this guy's grandson. So, I restore the UEFI's defaults and install Windows 8.1 again and now the thing is installing a crap load of updates and drivers like a champ.