Hello since feb i haven't been able to play bo3 the game simply refuses to launch, i've uninstalled graphics drivers & reinstalled older versions no solution. I've also tried on integrated graphics and that seems to launch the game but when i revert the game doesn't launch as usual. the event viewer reports this as ntdll.dll i've looked everywhere and cannot find a solution for this. i've tried turning off xmp no results either or clean boot.
CPU: I9-13900K
CPU cooler: NZXT Z73 White
Motherboard: ROG STRIX Z690-A GAMING WIFI D4
Ram: TRIDENT Z ROYALE 64 GB 3600MHZ (https://www.amazon.co.uk/G-SKILL-Trident-3600Mhz-PC4-28800-Channel/dp/B088XF7TRP)
SSD/HDD: SAMSUNG EVO PLUS 500GB SSD.
GPU: MSI SUPRIM X 49090
PSU: CORSAIR RM1000X
Chassis: LIAN LI O11 DYNAMIC EVO
OS: WINDOWS 10 PRO BUILD 19044
Monitor: MSI MAG272CQR
keep in mind the game was running fine before and just randomly stopped working so im hoping someone can help me find a solution
event viewer log:
Faulting application name: blackops3.exe, version: 0.0.0.0, time stamp: 0x63f95e3c
Faulting module name: ntdll.dll, version: 10.0.19041.2130, time stamp: 0xb5ced1c6
Exception code: 0xc0000005
Fault offset: 0x00000000000a68b2
Faulting process ID: 0x5d6c
Faulting application start time: 0x01d965f4c9a03f47
Faulting application path: D:\SteamLibrary\steamapps\common\Call of Duty Black Ops III\blackops3.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: 7b617949-6beb-4e64-9144-6e0a5da20578
Faulting package full name:
Faulting package-relative application ID:
Fault bucket 1765430005742237989, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: blackops3.exe
P2: 0.0.0.0
P3: 63f95e3c
P4: ntdll.dll
P5: 10.0.19041.2130
P6: b5ced1c6
P7: c0000005
P8: 00000000000a68b2
P9:
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER496F.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER49FD.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER49FE.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4A0B.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4A1C.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_blackops3.exe_bd7728b9592d263c776746411cdb1fcf5fefbe_2ea7135f_c81ddfb0-dc7b-4b71-a917-3f360893a97c
Analysis symbol:
Rechecking for solution: 0
Report Id: 7b617949-6beb-4e64-9144-6e0a5da20578
Report Status: 268435456
Hashed bucket: 39058e31b12441a78880113c9014f925
Cab Guid: 0
CPU: I9-13900K
CPU cooler: NZXT Z73 White
Motherboard: ROG STRIX Z690-A GAMING WIFI D4
Ram: TRIDENT Z ROYALE 64 GB 3600MHZ (https://www.amazon.co.uk/G-SKILL-Trident-3600Mhz-PC4-28800-Channel/dp/B088XF7TRP)
SSD/HDD: SAMSUNG EVO PLUS 500GB SSD.
GPU: MSI SUPRIM X 49090
PSU: CORSAIR RM1000X
Chassis: LIAN LI O11 DYNAMIC EVO
OS: WINDOWS 10 PRO BUILD 19044
Monitor: MSI MAG272CQR
keep in mind the game was running fine before and just randomly stopped working so im hoping someone can help me find a solution
event viewer log:
Faulting application name: blackops3.exe, version: 0.0.0.0, time stamp: 0x63f95e3c
Faulting module name: ntdll.dll, version: 10.0.19041.2130, time stamp: 0xb5ced1c6
Exception code: 0xc0000005
Fault offset: 0x00000000000a68b2
Faulting process ID: 0x5d6c
Faulting application start time: 0x01d965f4c9a03f47
Faulting application path: D:\SteamLibrary\steamapps\common\Call of Duty Black Ops III\blackops3.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: 7b617949-6beb-4e64-9144-6e0a5da20578
Faulting package full name:
Faulting package-relative application ID:
Fault bucket 1765430005742237989, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: blackops3.exe
P2: 0.0.0.0
P3: 63f95e3c
P4: ntdll.dll
P5: 10.0.19041.2130
P6: b5ced1c6
P7: c0000005
P8: 00000000000a68b2
P9:
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER496F.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER49FD.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER49FE.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4A0B.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4A1C.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_blackops3.exe_bd7728b9592d263c776746411cdb1fcf5fefbe_2ea7135f_c81ddfb0-dc7b-4b71-a917-3f360893a97c
Analysis symbol:
Rechecking for solution: 0
Report Id: 7b617949-6beb-4e64-9144-6e0a5da20578
Report Status: 268435456
Hashed bucket: 39058e31b12441a78880113c9014f925
Cab Guid: 0
Last edited: