Question Black screen after DDU please help

May 28, 2020
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Hi ,

I have an Rx 580 and my driver's wouldn't update to the latest version from the adrenaline software neither I could update the drivers downloading them from the website.

I decided to use ddu and uninstal the drivers but after rebooting my screen is black and it is not posting.

I have tried doing the clear cmos by shorting the jumpers on my motherboard and nothing , I also have tried taking out the battery from my motherboard and putting it back after few minutes and nothing.

I am running out of ideas.

Can you please help me out?


Thanks!
 
May 28, 2020
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10
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The full specs are:

Cpu : Xeon 1270v2
Motherboard : msi h61m p31 w88
Ram : 2x8gb ddr3 1600
Gpu: sapphire Rx 580 nitro + 4gb
Main drive 120gb ssd
Secondary drive 500gb
The PSU is themaltake litepower 550w 80+


The error I was getting is that in amd software it would detect the new drivers but when trying to install it would show a loading circle and do nothing.

When trying to install through download from the website I got the error : unable to get the installer file to launch the requested page and Microsoft defender prevented an unrecognised app from launching

My previous drivers were 19.10.1 and I tried to actualise to 20.4.1
 
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