Hi,
I have been having issues with my system for about a month and am really at my wits end about how to fix it or find out what is wrong with...
I initially started getting a black screen after Windows loading screen - I can hear system sounds in the background and the system works fine otherwise, but it can only output a black screen image. The monitor is not showing "no signal" and works well in 4K when hooked up to my laptop using the same cable. I can get to Safe Mode and uninstall the driver, but the problem occurs as soon as a new driver is installed - during the installation process, and persists after reboot. Before a driver is installed there are faint thin vertical lines across the entire screen.
So far I have tested it with:
• 2 different M.2 NVME SSDs - Sabrent Rocket PCIE 4.0 and Sabrent Rocket PCIE 3.0 - One of them was formatted and a new copy of Windows 10 was installed.
• 2 different GPUs - Gigabyte Nvidia GeForce 3060ti and AMD FirePro W7100 - both GPUs had the same problem - black screen after the installation of the specific driver, manually downloading from the website for the specific model or through Geforce Experience or the AMD equivalent, after cleaning the drivers and files in Safe Mode with DDU. I could get 4K image before installing the driver of the AMD GPU, but with artefacts and the same horizontal lines. The Nvidia GPU is my main GPU and was serviced by Amazon / Gigabyte repairs and returned to me, as I initially assumed it was a GPU issue.
• 2 different Motherboards - X570 Asus TUF Gaming and B550 Gigabyte Aorus Pro AC - with the SSDs put in one at a time in either of the two Gen 3 and 4 motherboard slots. None of the debug motherboard lights turn on before or after the problem occurs. Same vertical lines show with both GPUs in both of the Motherboards before the driver installation on the formatted SSD.
• 2 different monitor cables - HDMI and Display in 2 different monitors - same vertical lines were visible before the driver installation and black screen during and after a driver is installed and presumably resolution was changed to native 4K.
I also took my GPU, SSD and RAM to a friend's house to test in their system and everything seemingly worked fine, although we only tested at 1080p. The vertical lines were not present on my friend's system and there was a wider choice of resolutions even before the driver could be installed.
• The RAM is Team Group Ripped Edition DDR4 - 2 x 8GB - 3600 MHz
• The CPU is AMD Ryzen 7 3700x - could such problems be caused by it? It is the one part I haven't tried replacing and was not tested in my friend's system.
• The PSU is Corsair RM850x - a 850w modular power supply which should be plenty for the 200W GPU and 65W CPU. I also tried using a different 8pin cable to the GPU and the system otherwise powers up and runs fine.
Any advice or further recommendations would be greatly appreciated, as I have just about run out of parts to test and have been struggling with this issue for a long time...
Would you recommend getting a new CPU to test whether the problem persists?
I have been having issues with my system for about a month and am really at my wits end about how to fix it or find out what is wrong with...
I initially started getting a black screen after Windows loading screen - I can hear system sounds in the background and the system works fine otherwise, but it can only output a black screen image. The monitor is not showing "no signal" and works well in 4K when hooked up to my laptop using the same cable. I can get to Safe Mode and uninstall the driver, but the problem occurs as soon as a new driver is installed - during the installation process, and persists after reboot. Before a driver is installed there are faint thin vertical lines across the entire screen.
So far I have tested it with:
• 2 different M.2 NVME SSDs - Sabrent Rocket PCIE 4.0 and Sabrent Rocket PCIE 3.0 - One of them was formatted and a new copy of Windows 10 was installed.
• 2 different GPUs - Gigabyte Nvidia GeForce 3060ti and AMD FirePro W7100 - both GPUs had the same problem - black screen after the installation of the specific driver, manually downloading from the website for the specific model or through Geforce Experience or the AMD equivalent, after cleaning the drivers and files in Safe Mode with DDU. I could get 4K image before installing the driver of the AMD GPU, but with artefacts and the same horizontal lines. The Nvidia GPU is my main GPU and was serviced by Amazon / Gigabyte repairs and returned to me, as I initially assumed it was a GPU issue.
• 2 different Motherboards - X570 Asus TUF Gaming and B550 Gigabyte Aorus Pro AC - with the SSDs put in one at a time in either of the two Gen 3 and 4 motherboard slots. None of the debug motherboard lights turn on before or after the problem occurs. Same vertical lines show with both GPUs in both of the Motherboards before the driver installation on the formatted SSD.
• 2 different monitor cables - HDMI and Display in 2 different monitors - same vertical lines were visible before the driver installation and black screen during and after a driver is installed and presumably resolution was changed to native 4K.
I also took my GPU, SSD and RAM to a friend's house to test in their system and everything seemingly worked fine, although we only tested at 1080p. The vertical lines were not present on my friend's system and there was a wider choice of resolutions even before the driver could be installed.
• The RAM is Team Group Ripped Edition DDR4 - 2 x 8GB - 3600 MHz
• The CPU is AMD Ryzen 7 3700x - could such problems be caused by it? It is the one part I haven't tried replacing and was not tested in my friend's system.
• The PSU is Corsair RM850x - a 850w modular power supply which should be plenty for the 200W GPU and 65W CPU. I also tried using a different 8pin cable to the GPU and the system otherwise powers up and runs fine.
Any advice or further recommendations would be greatly appreciated, as I have just about run out of parts to test and have been struggling with this issue for a long time...
Would you recommend getting a new CPU to test whether the problem persists?