Black screen after installing Windows 8.1 updates - Safe mode also has a black screen!

coolillboi

Honorable
Sep 10, 2012
4
0
10,510
0
I was using my laptop and got a notification that windows needed to be updated and wanted me to restart so I did, when the updates finished installing the screen went black without a cursor. I tried rebooting in safe mode but screen is also black - though I do get the repair/safe mode menus before that. I had the same problem a few days ago but I was able to access the safe mode but now I cant - and I fixed it by choosing the repair option but it removed all of my installed programs. I really don't want to do that or a system reformat as I'll lose all my programs/files. I also tried system restore but didn't work. I believe this may have something to do with my display drivers - can anybody please help?! =[
 

Heino van der Meer

Reputable
Jun 3, 2015
1
0
4,520
1
I'm facing the same problem.

black screen in normal mode and safe mode. rescue tools are accessible, thats the only thing
I afraid I need to reinstall windows and loose all the settings/programs

funny thing, when I leave the machine for a while, it enters sleep mode. I wakes up with the keyboard and suddenly a mousepointer appears on the black screen....
 

Heino van der Meer

Reputable
Jun 3, 2015
1
0
4,520
1
I'm facing the same problem.

black screen in normal mode and safe mode. rescue tools are accessible, thats the only thing
I afraid I need to reinstall windows and loose all the settings/programs

funny thing, when I leave the machine for a while, it enters sleep mode. I wakes up with the keyboard and suddenly a mousepointer appears on the black screen....
 

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