Hello, as stated in my title, I'm having a black screen with a mouse cursor after the starting windows page. I was doing a scan using spybotsd, and I believe it might have accidentally deleted an important file which was mistaken as a virus.
I could not start any program after that, or click any folder as it prompted something about not recognizing the path. So I restarted my laptop, and this problem occurred. Safe mode has the same problem also. I tried the start up repair and windows memory diagnostic from the system recovery options and both showed no error. I do not have a system restore point and I do not have a windows 7 repair DVD. Any solution other then to reformat my computer? Do not want to lose my data...
I'm currently running on a windows 7 ultimate OS(64-bit).
Thanks in advance!
I could not start any program after that, or click any folder as it prompted something about not recognizing the path. So I restarted my laptop, and this problem occurred. Safe mode has the same problem also. I tried the start up repair and windows memory diagnostic from the system recovery options and both showed no error. I do not have a system restore point and I do not have a windows 7 repair DVD. Any solution other then to reformat my computer? Do not want to lose my data...
I'm currently running on a windows 7 ultimate OS(64-bit).
Thanks in advance!