[SOLVED] Black screen after Windows log in

[MannyChachere]

Hello,
I’m getting a black screen after I log into my Windows account successfully. I’m able to see my cursor and I’m able to pull up the Task Manager screen, but nothing else works. Hitting windows key doesn’t do anything.

I tried running a different GPU but nothing, and I don’t have a different CPU. I also can go into bios and I hit everything back to default, only changed the memory OC and fan curves.

3700x, 980 Ti, x570 MSI creation.

 

[CountMike]

Hello,
I’m getting a black screen after I log into my Windows account successfully. I’m able to see my cursor and I’m able to pull up the Task Manager screen, but nothing else works. Hitting windows key doesn’t do anything.

I tried running a different GPU but nothing, and I don’t have a different CPU. I also can go into bios and I hit everything back to default, only changed the memory OC and fan curves.

3700x, 980 Ti, x570 MSI creation.

That's a prime example of what happens when GPU driver goes bad. BOOT in safe mode and use https://www.wagnardsoft.com/ to clean up old drivers. When you restart, Windows should install elementary driver you can update after that.

 

[MannyChachere]

That's a prime example of what happens when GPU driver goes bad. BOOT in safe mode and use https://www.wagnardsoft.com/ to clean up old drivers. When you restart, Windows should install elementary driver you can update after that.

Okay, I’ll work on this and post my results later today.

 

[MannyChachere]

That's a prime example of what happens when GPU driver goes bad. BOOT in safe mode and use https://www.wagnardsoft.com/ to clean up old drivers. When you restart, Windows should install elementary driver you can update after that.

Hey so I booted in Safe Mode with Network and I’m still getting a black screen after I log in.
I can only see my cursor and the only command that’s working is Crtl Alt Del.

 

[MannyChachere]

Update:
So I used the Shift + Restart function to uninstall the most recent Quality updates. Now I’m able to get into my computer.

 

[CountMike]

Update:
So I used the Shift + Restart function to uninstall the most recent Quality updates. Now I’m able to get into my computer.

Maybe you should also disable driver updating.

 

[CountMike]

Windows Registry Editor Version 5.00

; MajorGeeks.Com
; Guide: [url=https://www.majorgeeks.com/content/page/how_to_view_recently_updated_windows_drivers.html]https://www.majorgeeks.com/content/page/how_to_view_recently_updated_windows_drivers.html[/url]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\current\device\Update]
"ExcludeWUDriversInQualityUpdate"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\default\Update]
"ExcludeWUDriversInQualityUpdate"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\default\Update\ExcludeWUDriversInQualityUpdate]
"value"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsUpdate\UX\Settings]
"ExcludeWUDriversInQualityUpdate"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate]
"ExcludeWUDriversInQualityUpdate"=dword:00000001