Hi everyone,
I'm trying to repair a PC. So my sister was using her PC just fine and then she said she had a purple screen in the morning when trying to use it for school and she tried restarting it. Well here comes another problem. The PC went to black screen after Windows logo and keyboard is not lighting up like it's not even connected. Somehow I managed to do a clean install of Windows and everything was going fine. So I started downloading drivers and everything and then all of a sudden the PC goes to black screen, keyboard not responding. I'm trying to figure out what is the cause of this.
Graphic card is Sapphire 7870
I5 3570K is the CPU
Tried switching to onboard graphic card and still have the black screen.
From CMD (Windows recovery) I ran CHKDSK /F /R and the test was ok.
Help me please.
Thanks in advance for your help.
I'm trying to repair a PC. So my sister was using her PC just fine and then she said she had a purple screen in the morning when trying to use it for school and she tried restarting it. Well here comes another problem. The PC went to black screen after Windows logo and keyboard is not lighting up like it's not even connected. Somehow I managed to do a clean install of Windows and everything was going fine. So I started downloading drivers and everything and then all of a sudden the PC goes to black screen, keyboard not responding. I'm trying to figure out what is the cause of this.
Graphic card is Sapphire 7870
I5 3570K is the CPU
Tried switching to onboard graphic card and still have the black screen.
From CMD (Windows recovery) I ran CHKDSK /F /R and the test was ok.
Help me please.
Thanks in advance for your help.