Question Black Screen and 100% fans, need advice

Them-internets

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Hey guys, i'm having this black screen + fans 100% issue The game still runs on the background, it's not a PC crash, audio is still normal and continuous.

I can replicate this on a very specific cutscene on Lost Ark, altho i can play Spider Man maxed out for hours and i still havent seen it happen there.

The thing is, i managed to "control" the issue with power limit.

Whenever i set Power Limit to 90%, this issue doesnt happen at all on this specific cutscene, if i set above it its 100% guaranteed i can replicate this.

I tried everything... multiple nvidia drivers, flashed GPU bios, flashed Mother Board Bios, removed sleeved cables, checked all conectors, reseated the GPU, clean windows install... You name it.

The issue is narrower down to power, the thing is, i cant know if its a PSU issue or a GPU issue. Temps are fine on power limi 90%, 95%, 100% and 108% (max), nothing out of the ordinary. GPU Core on the 80s, GPU memoru on the 90's (3080 runs hot on mems since i bought it nearly 2 years ago).

I'm very inclined on PSU issue, i have absolutely no artifacts issue, the GPU runs perfectly fine, i only seen it happen on Persona 5 Striker randomly and on this very specific cutscene on lost ark where i know i can replicate it at will. There are no artifacts, FPS and framtimes are normal... i honestly have nothing out of the ordinary happening.

Specs:

Colorful RTX 3080
Ryzen 7 5800x, no OC at all
PSU XPG Core Reactor 750w 80+ Gold
Asus TUF X570 mobo
32gb RAM 3200mhz, stock
 

Phaaze88

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Try to monitor gpu power use with the power limit left at default. If the power limit is left alone, you may see the gpu's power draw exceed it's power limit by a fair bit - it shouldn't be doing that.
Use Gpu-Z > Advanced tab > drop-down box to Nvidia bios, to find your gpu's set power limits, OR it may just be listed on TPU already:

See how high over the limit it gets - if it does at all.
 

Them-internets

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Try to monitor gpu power use with the power limit left at default. If the power limit is left alone, you may see the gpu's power draw exceed it's power limit by a fair bit - it shouldn't be doing that.
Use Gpu-Z > Advanced tab > drop-down box to Nvidia bios, to find your gpu's set power limits, OR it may just be listed on TPU already:

See how high over the limit it gets - if it does at all.
I have never seen it go above 340w, but i seen it go abover the % i set. If i set to 90%, i've seen it go to 96%.

I'll replicate the crash and post a log in a sec
 

Them-internets

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Here's a 30 secconds log prior to the crash, i honestly see nothing out of the ordinary there.

Code:
       Date        , GPU Clock [MHz] , Memory Clock [MHz] , GPU Temperature [°C] , Hot Spot [°C] , Memory Temperature [°C] , GPU Load [%] , Memory Controller Load [%] , Board Power Draw [W] , GPU Chip Power Draw [W] , PWR_SRC Voltage [V] , GPU Voltage [V] ,
2022-08-19 03:07:00 ,        1860.0   ,           1187.7   ,               74.3   ,        87.3   ,                  92.0   ,         89   ,                       34   ,              300.2   ,                 156.0   ,              12.4   ,        1.0370   ,
2022-08-19 03:07:01 ,        1875.0   ,           1187.7   ,               71.8   ,        85.7   ,                  92.0   ,         75   ,                       32   ,              277.7   ,                 130.3   ,              12.4   ,        1.0620   ,
2022-08-19 03:07:02 ,        1875.0   ,           1187.7   ,               71.6   ,        85.3   ,                  90.0   ,         74   ,                       31   ,              270.3   ,                 125.9   ,              12.4   ,        1.0620   ,
2022-08-19 03:07:03 ,        1875.0   ,           1187.7   ,               71.8   ,        85.4   ,                  92.0   ,         74   ,                       31   ,              269.4   ,                 124.7   ,              12.4   ,        1.0620   ,
2022-08-19 03:07:04 ,        1875.0   ,           1187.7   ,               71.6   ,        85.3   ,                  90.0   ,         75   ,                       32   ,              273.7   ,                 127.6   ,              12.4   ,        1.0620   ,
2022-08-19 03:07:05 ,        1875.0   ,           1187.7   ,               71.3   ,        85.2   ,                  90.0   ,         72   ,                       30   ,              264.5   ,                 121.4   ,              12.4   ,        1.0620   ,
2022-08-19 03:07:06 ,        1875.0   ,           1187.7   ,               72.3   ,        85.8   ,                  90.0   ,         79   ,                       33   ,              290.8   ,                 141.2   ,              12.4   ,        1.0620   ,
2022-08-19 03:07:07 ,        1875.0   ,           1187.7   ,               72.8   ,        86.6   ,                  92.0   ,         82   ,                       33   ,              290.7   ,                 143.7   ,              12.4   ,        1.0370   ,
2022-08-19 03:07:08 ,        1845.0   ,           1187.7   ,               73.5   ,        86.7   ,                  92.0   ,         96   ,                       39   ,              310.5   ,                 161.0   ,              12.5   ,        1.0180   ,
2022-08-19 03:07:09 ,        1875.0   ,           1187.7   ,               73.1   ,        86.5   ,                  92.0   ,         88   ,                       35   ,              296.4   ,                 148.4   ,              12.4   ,        1.0620   ,
2022-08-19 03:07:10 ,        1845.0   ,           1187.7   ,               73.8   ,        86.7   ,                  92.0   ,         92   ,                       36   ,              304.8   ,                 156.0   ,              12.4   ,        1.0180   ,
2022-08-19 03:07:11 ,        1860.0   ,           1187.7   ,               73.9   ,        86.8   ,                  92.0   ,         86   ,                       35   ,              305.6   ,                 155.0   ,              12.4   ,        1.0370   ,
2022-08-19 03:07:12 ,        1875.0   ,           1187.7   ,               73.3   ,        86.6   ,                  92.0   ,         87   ,                       35   ,              294.5   ,                 147.9   ,              12.4   ,        1.0620   ,
2022-08-19 03:07:13 ,        1815.0   ,           1187.7   ,               74.2   ,        86.9   ,                  92.0   ,         94   ,                       37   ,              317.3   ,                 165.9   ,              12.5   ,        1.0180   ,
2022-08-19 03:07:14 ,        1860.0   ,           1187.7   ,               74.0   ,        87.1   ,                  92.0   ,         91   ,                       36   ,              295.6   ,                 148.1   ,              12.4   ,        1.0370   ,
2022-08-19 03:07:15 ,        1815.0   ,           1187.7   ,               74.2   ,        86.8   ,                  92.0   ,         99   ,                       38   ,              310.6   ,                 164.1   ,              12.4   ,        0.9930   ,
2022-08-19 03:07:16 ,        1830.0   ,           1187.7   ,               74.1   ,        86.6   ,                  92.0   ,         97   ,                       39   ,              302.1   ,                 156.6   ,              12.4   ,        0.9930   ,
2022-08-19 03:07:17 ,        1830.0   ,           1187.7   ,               74.1   ,        86.8   ,                  92.0   ,         98   ,                       39   ,              308.8   ,                 159.9   ,              12.4   ,        1.0060   ,
2022-08-19 03:07:18 ,        1800.0   ,           1187.7   ,               74.0   ,        86.7   ,                  94.0   ,         96   ,                       39   ,              294.1   ,                 150.6   ,              12.4   ,        0.9680   ,
2022-08-19 03:07:19 ,        1770.0   ,           1187.7   ,               74.4   ,        87.6   ,                  92.0   ,         99   ,                       36   ,              311.1   ,                 169.2   ,              12.4   ,        0.9430   ,
2022-08-19 03:07:20 ,        1785.0   ,           1187.7   ,               74.5   ,        87.3   ,                  92.0   ,         99   ,                       36   ,              308.2   ,                 165.0   ,              12.4   ,        0.9680   ,
2022-08-19 03:07:21 ,        1800.0   ,           1187.7   ,               74.3   ,        87.0   ,                  92.0   ,         95   ,                       36   ,              304.9   ,                 160.7   ,              12.4   ,        0.9810   ,
2022-08-19 03:07:22 ,        1860.0   ,           1187.7   ,               74.1   ,        87.0   ,                  92.0   ,         91   ,                       36   ,              306.0   ,                 160.1   ,              12.4   ,        1.0370   ,
2022-08-19 03:07:23 ,        1875.0   ,           1187.7   ,               73.6   ,        87.3   ,                  92.0   ,         81   ,                       34   ,              295.9   ,                 147.3   ,              12.4   ,        1.0620   ,
2022-08-19 03:07:24 ,        1800.0   ,           1187.7   ,               75.0   ,        87.7   ,                  92.0   ,         95   ,                       30   ,              307.7   ,                 168.3   ,              12.5   ,        0.9810   ,
2022-08-19 03:07:25 ,        1800.0   ,           1187.7   ,               75.3   ,        88.7   ,                  92.0   ,         99   ,                       28   ,              310.1   ,                 171.9   ,              12.5   ,        0.9810   ,
2022-08-19 03:07:26 ,        1800.0   ,           1187.7   ,               75.5   ,        88.6   ,                  92.0   ,         99   ,                       26   ,              309.0   ,                 173.0   ,              12.5   ,        0.9810   ,
2022-08-19 03:07:27 ,        1770.0   ,           1187.7   ,               76.1   ,        89.5   ,                  90.0   ,         99   ,                       20   ,              317.4   ,                 188.4   ,              12.5   ,        0.9560   ,
2022-08-19 03:07:28 ,        1815.0   ,           1187.7   ,               76.3   ,        89.9   ,                  90.0   ,         97   ,                       23   ,              318.0   ,                 184.0   ,              12.5   ,        0.9930   ,
2022-08-19 03:07:29 ,        1800.0   ,           1187.7   ,               76.3   ,        90.0   ,                  90.0   ,         99   ,                       24   ,              319.6   ,                 185.1   ,              12.5   ,        0.9810   ,
2022-08-19 03:07:30 ,        1800.0   ,           1187.7   ,               75.2   ,        89.1   ,                  90.0   ,         93   ,                       27   ,              310.5   ,                 174.7   ,              12.5   ,        0.9810   ,
2022-08-19 03:07:31 ,        1800.0   ,           1187.7   ,               75.1   ,        88.9   ,                  90.0   ,         94   ,                       28   ,              310.6   ,                 174.0   ,              12.5   ,        0.9810   ,
2022-08-19 03:07:32 ,        1785.0   ,           1187.7   ,               75.1   ,        89.5   ,                  90.0   ,         94   ,                       27   ,              317.0   ,                 182.5   ,              12.5   ,        0.9680   ,
2022-08-19 03:07:33 ,        1770.0   ,           1187.7   ,               75.3   ,        89.8   ,                  90.0   ,         98   ,                       26   ,              314.9   ,                 183.6   ,              12.5   ,        0.9560   ,
2022-08-19 03:07:34 ,        1770.0   ,           1187.7   ,               75.4   ,        90.1   ,                  90.0   ,         99   ,                       26   ,              316.7   ,                 185.9   ,              12.5   ,        0.9560   ,
2022-08-19 03:07:35 ,        1695.0   ,           1187.7   ,               76.0   ,        90.7   ,                  90.0   ,        100   ,                       19   ,              320.0   ,                 194.5   ,              12.5   ,        0.9060   ,
 

Phaaze88

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Nothing out of the ordinary. You didn't say the exact Colorful 3080 though.

Bar lower power limits, do you set fps limits? If not, set those limits instead of the lower power limits. Cinematics usually aim for 60fps, don't they? Try setting that first and see if those same scenarios crashe.

The issue is narrower down to power, the thing is, i cant know if its a PSU issue or a GPU issue.
Unfortunately, it could be both:
View: https://www.youtube.com/watch?v=wnRyyCsuHFQ


Even with the lousy transients(which varies between 3080s) mentioned in the video, I'd be leaning more towards the gpu - IF the problem isn't actually the game's software.
5800X + 3080, and other little tid-bits, shouldn't be pushing quite that hard.
 

Them-internets

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Nothing out of the ordinary. You didn't say the exact Colorful 3080 though.

Bar lower power limits, do you set fps limits? If not, set those limits instead of the lower power limits. Cinematics usually aim for 60fps, don't they? Try setting that first and see if those same scenarios crashe.


Unfortunately, it could be both:
View: https://www.youtube.com/watch?v=wnRyyCsuHFQ


Even with the lousy transients(which varies between 3080s) mentioned in the video, I'd be leaning more towards the gpu - IF the problem isn't actually the game's software.
5800X + 3080, and other little tid-bits, shouldn't be pushing quite that hard.
https://www.techpowerup.com/vgabios/227048/colorful-rtx3080-10240-201011-6

This one.

About the FPS, i've seen it happen on Persona 5 Strikers that is 60 fps locked, altho the power goes to the power limit even then.
 

Phaaze88

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It's probably the card then. The power supply should be shutting off on you completely - bar having auto restart on system crash enabled.
One thing the GN video doesn't mention is that the AIBs cut corners on a bunch of their 30 series models. Some used cheaper voltage regulators than the FE... others took the FE, and literally stretched it out, not doing anything with the extra board real estate...


Solutions:
1)Continue running with fps caps. At the very least, don't set caps far higher than your monitor's refresh rate; that would stress certain on-board components more than necessary for little gain.
2)Continue to run the highest, lower power limit that is stable. Undervolting has a similar effect. The former of the 2 is easier and more convenient to do.

I thought to ask if Display Driver Uninstaller was run in safe mode, but since Windows was reinstalled, that would've wiped old and new gpu drivers anyway, as they install on the C drive.
 

Them-internets

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It's probably the card then. The power supply should be shutting off on you completely - bar having auto restart on system crash enabled.
One thing the GN video doesn't mention is that the AIBs cut corners on a bunch of their 30 series models. Some used cheaper voltage regulators than the FE... others took the FE, and literally stretched it out, not doing anything with the extra board real estate...


Solutions:
1)Continue running with fps caps. At the very least, don't set caps far higher than your monitor's refresh rate; that would stress certain on-board components more than necessary for little gain.
2)Continue to run the highest, lower power limit that is stable. Undervolting has a similar effect. The former of the 2 is easier and more convenient to do.

I thought to ask if Display Driver Uninstaller was run in safe mode, but since Windows was reinstalled, that would've wiped old and new gpu drivers anyway, as they install on the C drive.
Yeah, i'll remain using this for a while... not really up to buy a new card right now lol, and the warranty is gone.

One thing, is it normal the third power connector run on a lowe voltage?
 

Them-internets

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Ok, so i just noticed something else that wasnt happening the other day.

On full load (furmark) the 3rd 8pin connector is not drawing any energy


This cannot be normal lol

Now that crashes have completely stopped but my card is stuck at 77% TDP, it never goes to 100+%, i also lost about 4000 points on Firestrike (normal), but the games are running fine, no graphical issues....
 
Aug 9, 2022
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Ok, so i just noticed something else that wasnt happening the other day.

On full load (furmark) the 3rd 8pin connector is not drawing any energy


This cannot be normal lol

Now that crashes have completely stopped but my card is stuck at 77% TDP, it never goes to 100+%, i also lost about 4000 points on Firestrike (normal), but the games are running fine, no graphical issues....
It seems normal. do you have a 200 watt video card? The 3070 is 200, Does the 3080 actually use three 8pins supplies. If so, your cables are probably not plugged in good and tight. Definitely check that, they can easily pop out when your doing your wiring. You said you checked your wiring, maybe you pulled it out in the process, It's easy to do when you start moving those big power cords. And yes the fans may not run with it missing and kick in full power when they connect. bingo
 

Them-internets

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It seems normal. do you have a 200 watt video card? The 3070 is 200, Does the 3080 actually use three 8pins supplies. If so, your cables are probably not plugged in good and tight. Definitely check that, they can easily pop out when your doing your wiring. And yes the fans may not run with it missing and kick in full power when they connect. bingo
Its a 3080 and it uses 3, i've seen it draw power from it, now it never goes above 270w@108%, it usued to hit 320w@100% and 340w@108%
 

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