Hi, I've got a problem with a computer. I've been having random (and not random, I'll explain it later) black screens and I have to manually restart the PC when it happens It happens on two occasions:
First: While gaming It randomly does it, It's not after long sessions, I can play 6 hours without it happening and It can happen on the first game of the day, doesn't matter if It's a game with high graphics or lower.
Second: If I give a small hit accidentally to the computer It usually happens, for example If the pc it's on and I hit it with the mouse arm unintentionally.
An extended description of the problem: The screen goes black and the GPU fans increase their RPM I can still hear my mates on discord and they can still hear me for a couple of seconds, then I have to manually power off the computer and turn it back on.
I've tried the following:
(These problems did not occur before it started happening just 1 day ago. And its bothering me very much.)
Computer specs:
Kind regards
First: While gaming It randomly does it, It's not after long sessions, I can play 6 hours without it happening and It can happen on the first game of the day, doesn't matter if It's a game with high graphics or lower.
Second: If I give a small hit accidentally to the computer It usually happens, for example If the pc it's on and I hit it with the mouse arm unintentionally.
An extended description of the problem: The screen goes black and the GPU fans increase their RPM I can still hear my mates on discord and they can still hear me for a couple of seconds, then I have to manually power off the computer and turn it back on.
I've tried the following:
- I've checked temperatures while gaming and idle, nothing strange everything seemed normal, also I mainly play league of legends, which is not a game that requires high specs
- Thought it could be my graphics card (RX 580) malfunctioning so instead of having two displays plugged decided to just having one while gaming, it happens anyway
- Reinstalled drivers
- Cleaned internally the computer of dust
- Unplugged and replugged the 6-pin conector of my card to ensure it was connected properly, didn't fix the issue.
(These problems did not occur before it started happening just 1 day ago. And its bothering me very much.)
Computer specs:
- Processor i5 3470
- RX 580
- PSU 700W
Kind regards
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