Question Black screen and loud fans while gaming ?

Dec 19, 2022
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I have a 1080ti
Amd ryzen 5 3600
750 watts gold psu
Amd x570 elite
16gb ram
When i play games (sometimes happens when im just in desktop doing nothing) like dying light 2 the screen goes black and the pc suddenly becomes very loud. I can still hear everything like people talking in discord but screen is still black untill i restart the pc.
This doesn’t happen when i use a 960 gpu btw.
Deleted and reinstalled the drivers, reset whole pc nothing changed.
Any idea why this happens?
 
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"750 watts gold psu" literally means nothing.

What is the ACTUAL model of the unit and how old is it?

What is your Windows version?

When was the last time you did a clean install of Windows?

Have you manually GONE to the product support page for your X570 Elite motherboard and downloaded the latest network adapter and audio drivers and installed them? Recently?

What is your current BIOS version?

What is the exact model of your memory kit?

What, if ANYTHING, have you tried to do so far to fix the problem?
 
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Dec 19, 2022
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Psu is cooler master MWE GOLD 750 full modular about 2 years old.
Windows 10 64-bit version 22H2
Bios version is F11
RAM model is G.Skill Aegis F4-3000C16S-8GISB
And yes both the network adapter and audio drivers have the latest version.
Last time i did a clean install was a couple weeks ago and yesterday.


BTW i almost know nothing of all this computer stuff.
 
So, you are WAY back on BIOS version updates. You do not need to do each of them to get up to date, you simply need to update to the latest version, which is F37d and this might be relatively important because there are clear indications of stability issues with graphics and USB 2.0 devices on some of the listed BIOS update versions.

Also, seems if that model is correct that you have TWO different memory modules that did not come together in one kit, making up your 16GB? Is that correct? You bought two separate DIMMs of the same model rather than one kit that came with two matched DIMMs in it?

That's a problem, or can be in some cases. So is the fact that the G.Skill website says that your DIMMs are not compatible with that motherboard based on the memory kit model and board model using the G.Skill memory configurator.

https://www.gskill.com/configurator...524715126&chipset=1562634988&model=1562637486

That doesn't mean they can't work, but a lot of times it does mean it's going to take some work to get them to work properly, and other times it means they simply won't every work properly at all resulting in anything from "works but has problems" to "doesn't even POST".

I'd do the BIOS update first, then reset the BIOS after you update, and then see how it does. After updating, it's advisable to go through the process below.

BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for about three to five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes while the CMOS battery is out of the motherboard, press the power button on the case, continuously, for 15-30 seconds, in order to deplete any residual charge that might be present in the CMOS circuit. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP, A-XMP or D.O.C.P profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the BIOS to fully reset and force recreation of the hardware tables.
 
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Yeah i bought the RAM separately and will replace them soon probably with the corsair vengeance RGB Pro 16gb pro ( 2x8) DDR4-3200 CL16.
But how do you suggest i update the bios version to the f37d, with an usb?
 
Ok, so it's just about got to be a problem with the card itself then. How long have you had this card? Did it work correctly at some point in the past? Did you buy this card new or used?

I mean, it definitely COULD be a power supply issue, even though the 960 works since that card uses a lot less power, and that MWE unit is a huge question mark. Well, not even a question mark really, but just a very mediocre and potentially low quality unit since all of the electrolytic caps in this unit are low quality, internal build quality is poor, inferior bypass relay and poorly heatsinked mosfets will all contribute to a likely early death for this unit.



In light of the fact that you will probably need to replace this graphics card anyhow, and it would be a bad idea to use this power supply with a new graphics card, it might simply be a good idea to opt for a better quality power supply NOW to see if it fixes the problem because if it does then great, no need to go any further, and if it doesn't, at least you already have a new higher quality power supply to use with whatever graphics card you end up replacing it with.
 
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I can certainly make a recommendation on a power supply. What country are you in and what is the maximum budget you could reasonably be able to set aside for this?

As to the motherboard, I would not recommend replacing that unless you either bought it used or have reason to suspect there is something wrong with it. You can still pretty easily replace it after trying the PSU if the PSU doesn't fix the problem which it very well might. If you simply WANT to replace the motherboard with something better, I'm happy to make a recommendation on that as well but will need a budget for that too.
 
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So, again, I don't think you need to do the motherboard right now unless you simply WANT to, but in the event you choose to I think this is a good option within the budget OR if not this then, similar to but not the same as your current board, the Gigabyte Aorus Elite AX v2 which is a couple of bucks more than the Steel legend, would be a good choice. I've done several builds with both boards as well as the MSI Tomahawk Max WiFi, and all three are pretty good. X570 is not a necessity or even necessarily desirable since for the same price you get a diminished feature set on X570 due to the price which I don't think is justified at all.

This PSU is a very decent model based on the Seasonic Focus Plus platform.

PCPartPicker Part List

Motherboard: ASRock B550 Steel Legend ATX AM4 Motherboard (€179.90 @ Amazon Netherlands)
Power Supply: NZXT C (2019) 750 W 80+ Gold Certified Fully Modular ATX Power Supply (€93.85 @ Megekko)
Total: €273.75
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2022-12-20 22:40 CET+0100
 
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I think i'm gonna buy the Gigabyte B550 Aorus Elite AX V2 and that PSU you send. Last thing man what ram you think is good since i also need to upgrade that. Prefer 2x8
 
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