Question Black Screen and Spinning Cursor after startup

Mar 8, 2025
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When i turn my PC on, I get a black screen and a spinning cursor. I have turned my computer off and on over 20 times now. I have tried to uninstall latest quality update and latest feature update in advanced options but still doesn't work. I have tried system restore and thay didn't work either. I have enabled safe mode but I run into a blue screen saying we encountered a problem. Tried to go into BIOS but not sure what to do there. I am lost on what to try next. I did download the latest nvidias graphics card driver or something like that the night before and it was fine and then this morning when I opened my computer I now can't get in.
 
Welcome to the forums, newcomer!

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

From what you've explained, it's possible that either your OS is corrupt or your storage with the OS on it is faulty/failing. Have you tried getting into recovery environment with a bootable USB installer?
 
Welcome to the forums, newcomer!

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

From what you've explained, it's possible that either your OS is corrupt or your storage with the OS on it is faulty/failing. Have you tried getting into recovery environment with a bootable USB installer?
CPU: Intel Core i7 14th gen
CPU cooler: Air
Motherboard: B760 D5
Ram: 32gb
SSD/HDD: 1000 gb SSD
GPU: NVIDIA GeForce RTX 4060
PSU: 600 watts
Chassis:
OS: Windows 11 Home
Monitor:
i have not tried with a bootable usb installer yet, do i just need a usb with windows 11 and then go to BIOS and run it through the USB?
 
Welcome to the forums, newcomer!

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

From what you've explained, it's possible that either your OS is corrupt or your storage with the OS on it is faulty/failing. Have you tried getting into recovery environment with a bootable USB installer?
I tried with a bootable usb with windows 11 and it goes up a few percents and then it restarts and I get a blue screen saying:
Automatic Repair
Your PC did not start correctly
And it gives me the option to restart or go to advanced options
 
opfh. Sounds to me like a RAM issue or the hard drive died.

Did the second repair not go through or did it reboot again?
It just keeps rebooting to the blue screen with a stop code of bad_system_config_info. Everything i click, whether it's to reset everything or to safe mode, whatever it is, it just keeps rebooting to a blue screen now
 
CPU: Intel Core i7 14th gen
CPU cooler: Air
Motherboard: B760 D5
Ram: 32gb
SSD/HDD: 1000 gb SSD
GPU: NVIDIA GeForce RTX 4060
PSU: 600 watts
Chassis:
OS: Windows 11 Home
Monitor:
i have not tried with a bootable usb installer yet, do i just need a usb with windows 11 and then go to BIOS and run it through the USB?
all of those specs are generically stated. Please state the make and models of your parts. If you're not serious about providing something as simple as specs, generally, you won't get the attention of those who want to genuinely help you out.