When I load my computer in normal mode I receive a black screen after windows logo. I am running Windows XP, I am unable to boot safe mode computer just hangs on the screen with all the commands for safe mode and when I boot normal mode I hear all the start up sounds and I can get windows narrator to talk me through what I am doing when I get to display settings for resolution says 9999 x 9999 pixels I am able to do all this now with the new video card in, the onboard graphics would not allow me to navigate at all. This started happening when my mother did a driver update and now can not get to work tried several monitors, I am unable to use last known good configuration or enable vga mode as well.