I am having a really annoying problem with my computer. My specs are:
- Intel core 2 duo 3.0 GHz CPU
- 3 GB DDR2 RAM
- Gigabyte EP31-DS3L motherboard (no onboard graphics)
- Windows 7 Ultimate – 64 bit
- ATI Radeon HD 4650 graphics card - 1 GB (using HDMI port)
When I start the computer the POST and windows 7 “Starting Windows” screens come up as normal. However when that’s finished instead of displaying the welcome screen I get a black screen, no cursor, no buttons, no text and the keyboard can’t be used for anything.
If I boot into safe mode and then restart and boot normally it works as if there was no problem. If I shut the computer down and turn it back on – the black screen is back. I’ve noticed that when I start the computer the POST ‘beep’ takes longer to happen than usual. I’ve been searching the internet for a solution and anything I’ve tried so far hasn’t worked.
Here’s what I’ve tried:
- Uninstalling and reinstalling updated graphics drivers
- Swapping from HDMI to VGA
- Running start up repair
- Repaired MBR
- Repaired boot sector
- Used system restore to known working date
- Have all recent windows updates
- Virus scans (Trend micro, super-anti-spyware, TDSS killer)
Since this black screen problem I’m also having problems with adobe flash plugin crashing, showing a green picture before freezing the browser. I’ve also lost the ability to play MP4 files, the sound plays but the video doesn’t. I’ve also tried uninstalling and reinstalling adobe flash and codecs with no change. I’m not sure whether that’s related to the black screen problem, just thought I’d mention it.
If anyone has any suggestions, that would be very much appreciated.
- Intel core 2 duo 3.0 GHz CPU
- 3 GB DDR2 RAM
- Gigabyte EP31-DS3L motherboard (no onboard graphics)
- Windows 7 Ultimate – 64 bit
- ATI Radeon HD 4650 graphics card - 1 GB (using HDMI port)
When I start the computer the POST and windows 7 “Starting Windows” screens come up as normal. However when that’s finished instead of displaying the welcome screen I get a black screen, no cursor, no buttons, no text and the keyboard can’t be used for anything.
If I boot into safe mode and then restart and boot normally it works as if there was no problem. If I shut the computer down and turn it back on – the black screen is back. I’ve noticed that when I start the computer the POST ‘beep’ takes longer to happen than usual. I’ve been searching the internet for a solution and anything I’ve tried so far hasn’t worked.
Here’s what I’ve tried:
- Uninstalling and reinstalling updated graphics drivers
- Swapping from HDMI to VGA
- Running start up repair
- Repaired MBR
- Repaired boot sector
- Used system restore to known working date
- Have all recent windows updates
- Virus scans (Trend micro, super-anti-spyware, TDSS killer)
Since this black screen problem I’m also having problems with adobe flash plugin crashing, showing a green picture before freezing the browser. I’ve also lost the ability to play MP4 files, the sound plays but the video doesn’t. I’ve also tried uninstalling and reinstalling adobe flash and codecs with no change. I’m not sure whether that’s related to the black screen problem, just thought I’d mention it.
If anyone has any suggestions, that would be very much appreciated.