- Mar 25, 2019
- 5
- 0
- 510
Hello Everyone,
Firstly I know this account is brand new but that is because I lost the email and password to my old one kinda upset about that.
Anyways I have this weird issue with my PC that I believe to have diagnosed down to a faulty hard drive but still, have the issue after cloning the data to a new drive.
My current setup consists of an Asus B350 Gaming F-Type with a Ryzen 1700x Cooled with an H110i V2 with an Asus ROG GTX 1080 Strix and G.Skill TridentZ 8GB*2 3200Mhz Ram Finally with a Corsair CX850M PSU.
I'm not sure if the specs are important as I believe this has to do with storage but I figured I should include them.
The Storage setup is as follows 256Gb Inland (Microcenter) M.2 NVMe SSD boot drive, Kingston HyperX 128GB SSD scratch disk, Seagate 2TB FireCuda for games etc and Seagate 2TB Barracuda for documents and additional programs.
The problem I triangled to the Barracuda by running the system after unplugging it (thankfully it went away with the first drive). The issue I have is under light CPU load (web browsing VOIP calls etc) the computer will randomly crash with a black screen. I checked dump files and event viewer anyways several times but returned no evidence every time. The weird thing about it is it requires the power to unplugged or switched off at the PSU level before it will receive input from case buttons (Power/Reset). After crashing even a minute plus hold of the power button doesn't do anything although the reset button does weirdly seem to kill the RGB drivers for Razer Chroma X keyboard as the LEDs will stay frozen the same color they were at the time of the crash until the reset button is pressed but no cursor movement, however very rarely the PC restarts on its own. This suddenly happened after coming back from a weekend at a friends house in November 2018. Couldn't have been electrical damage though because I always unplug ethernet and turn off the power strip switch when I'm away for a while.
Any Help Would be so greatly appreciated because this issue is getting really aggravating and I'm stumped.
Thank You,
SRHM
PS: things I've tried/done in chasing this issue.
Likely Affected:Replaced MOBO,CPU,Tested and swapped to known good ram,Swapped to known good GPU, replaced power supply (wanted more wattage anyways had a cx600) and swapped the 'problem drive' from a WD Blue to the barracuda, reinstalled SATA driver, chkdsk, sfc, defrag, sector scan, virus scan, registry repair (ccleaner) and new SATA cables.
Unlikely affected: New keyboard, tried another mouse, leaving extra monitor and peripherals unplugged, bought new primary monitor, added Thermaltake TT aura sync fans controller and ROG RGB terminal, changed cases, used another houses mains power, Monitor arm mount XD.
PSS: I didn't just start throwing money at it to try and fix it I followed the list of what I thought would be most likely bad and a lot of the stuff I had already planned on purchasing/upgrading.
PSSS:I'm especially disappointed with my self because I am very technical, I am in my last quarter of high school in an info tech program before I go to college to get a bachelors in network administration or cybersecurity some2ndnoun .
Firstly I know this account is brand new but that is because I lost the email and password to my old one kinda upset about that.
Anyways I have this weird issue with my PC that I believe to have diagnosed down to a faulty hard drive but still, have the issue after cloning the data to a new drive.
My current setup consists of an Asus B350 Gaming F-Type with a Ryzen 1700x Cooled with an H110i V2 with an Asus ROG GTX 1080 Strix and G.Skill TridentZ 8GB*2 3200Mhz Ram Finally with a Corsair CX850M PSU.
I'm not sure if the specs are important as I believe this has to do with storage but I figured I should include them.
The Storage setup is as follows 256Gb Inland (Microcenter) M.2 NVMe SSD boot drive, Kingston HyperX 128GB SSD scratch disk, Seagate 2TB FireCuda for games etc and Seagate 2TB Barracuda for documents and additional programs.
The problem I triangled to the Barracuda by running the system after unplugging it (thankfully it went away with the first drive). The issue I have is under light CPU load (web browsing VOIP calls etc) the computer will randomly crash with a black screen. I checked dump files and event viewer anyways several times but returned no evidence every time. The weird thing about it is it requires the power to unplugged or switched off at the PSU level before it will receive input from case buttons (Power/Reset). After crashing even a minute plus hold of the power button doesn't do anything although the reset button does weirdly seem to kill the RGB drivers for Razer Chroma X keyboard as the LEDs will stay frozen the same color they were at the time of the crash until the reset button is pressed but no cursor movement, however very rarely the PC restarts on its own. This suddenly happened after coming back from a weekend at a friends house in November 2018. Couldn't have been electrical damage though because I always unplug ethernet and turn off the power strip switch when I'm away for a while.
Any Help Would be so greatly appreciated because this issue is getting really aggravating and I'm stumped.
Thank You,
SRHM
PS: things I've tried/done in chasing this issue.
Likely Affected:Replaced MOBO,CPU,Tested and swapped to known good ram,Swapped to known good GPU, replaced power supply (wanted more wattage anyways had a cx600) and swapped the 'problem drive' from a WD Blue to the barracuda, reinstalled SATA driver, chkdsk, sfc, defrag, sector scan, virus scan, registry repair (ccleaner) and new SATA cables.
Unlikely affected: New keyboard, tried another mouse, leaving extra monitor and peripherals unplugged, bought new primary monitor, added Thermaltake TT aura sync fans controller and ROG RGB terminal, changed cases, used another houses mains power, Monitor arm mount XD.
PSS: I didn't just start throwing money at it to try and fix it I followed the list of what I thought would be most likely bad and a lot of the stuff I had already planned on purchasing/upgrading.
PSSS:I'm especially disappointed with my self because I am very technical, I am in my last quarter of high school in an info tech program before I go to college to get a bachelors in network administration or cybersecurity some2ndnoun .
Last edited:
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