Black screen during reset, please help :(

[HoboJoe527]

So I was resetting my PC, (Windows 10 Pro) and the option was I wanted to completely remove everything and then the remove and clean drive option. So it said getting things ready, and was doing like the loading thing, saying it was about #% done, so I waited and did some other things while waiting. When I came back, (After about 10 minutes) the screen was not showing anything, my display was in sleep mode, (does this when nothing is displayed) but my pc was still on, I dont know how to fix this, please help me!

 

[Colif]

have you turned it off and on again? Sometimes resets just don't work. Or Full resets go too far and remove windows completely. If you were doing a full reset, I would just fresh install instead.

If it comes back on and is stuck, that also happens but I don't think it would have done much in 10 minutes.

on another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB

After a broken reset, I would suggest a fresh install
change boot order in BIOS so USB is first, hdd second
boot from installer
follow this guide: http://www.tenforums.com/tutorials/1950-windows-10-clean-install.html

when you reach the screen asking for licence, click "I don't have a key" and win 10 will continue to install and reactivate once finished

On the screen where you choose where to install win 10, if it gives you an error about GPT drives, delete all the partitions on the hdd and press next. If it still gives error, cancel out of the installer and restart PC and start installer again, it will accept next on that screen this time (some PC just need a restart here)